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Report: #525348

Complaint Review: Argosy University Online - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: ANONYMOUS — Houston Texas United States of America
  • Argosy University Online 1400 Penn Ave. Internet United States of America

Argosy University Online: Scamming People for Money In Exchange for More Debt, Internet

*General Comment: ARGOSY HAS NO RIGHTS

*Consumer Comment: Response

*Author of original report: RE:

*Consumer Suggestion: response

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I have been amidst a grueling game of back and forth, deceitful advised, entrapping entailed, and distraught ridden process by way of my student affairs @ Argosy University Online, that ultimately seems to be stemmed at a plot for them to get their hands on student(s) financial aid funds. 





Before I go into the many situations that are attached to this claim, I'd like to start at the most central and/or current issue, I was told by both advisory and financial aid officials of the school that if I withdrew from the school, based on the fact that I'd already requested a refund of my application fee before the deadline of doing so in a manner in which I can receive a full refund, that I'd be charged personally via no financial aid despite my current economic hardship for the expense of the class and relative services. 




Up to the point last noted(which occurred on 11/18/09) from early October 2009, I've emailed, called, quarraled, complained, noted, and journaled about how trying the process of getting into school at Argosy has been. They've informed me that the school has specific guidelines in regards to admissions and financial aid(which I'm well aware of the guidelines because I read the handbook), so I did my best to comply amidst these guidelines and requests. Such relative processes and actions have now pushed me into a corner where I have very little if any say in my selection of courses, how they are taken, and how they relate to the validity of the credits I've already attained from other accredited universities and schools. 




The most outstanding incident(which is really just a single of a set of varying ones), is the one that says that if I withdraw from the school or from a course (even though I did n't choose this course, yes, they actually pick your first course(s) for you to insure that they control and manipulate your course of actions via school amidst the time period when the student's money is distributed to the school. I've tried to see if I could use the funds for a laptop or whatever things I'd need to applicably aid my education processes(IE. software, hardware, etc.), but they've told me that if I don't stay at the school after a certain amount of hours then I can't access any funds. Yet they can access my funds as they wish. 




Another oddity amidst this process is the "proctoring". Proctoring is when a person, place, or facility tests the student away or apart from the school for the merit of the school's well being, effort, and energies. Basically, online schools advertise that the classroom is your home or whereever your computer is, but you REALLY have to take certain tests somewhere where a specific person away or not affiliated with the school literally gives you the test. That person or place then reports the results of the test to the institution. They do not inform you that this is a typical part of the process or practicies of online schools, yet if you research it, you'll find that it is. (The library director that I spoke with says that proctoring is a trypical thing amongst online schools, yet it's becoming to be a burden as other people do not have time to stop their paying jobs to monitor someone apart from their typical job institution or duties to take a test that should be given by faculty and facilities of their school.)




The wavering truth among the university's suitors of my attempts to solidify my abiltiy to rightfully be at that school has also been an issue. By way of those I've spoken with in regards to my issues, I've received various codes or rules that are supposed to be the law of the school in regards to how admissions, financial aid, and relative issues are handled, yet I've read the handbook for the school, and rarely what the handbook reveals to be real is congruent to the different laws interpreted by what my advisors swear are God for students at Argosy. (I even asked a female I spoke with this morning to put in writing that I actually had until late or mid January to withdraw from the school without being charged for it, she's yet to send me the email that she said she would send.)




The clincher for me is tied into the defining reason I chose to go to school: money to escape from debt, yet Argosy University has stated that if I do not stay in their school and allow them to utilize my financial aid and my education path as they see fit then they will charge me personally for it(which deepens my debt), even though my financial aid papers purely state and show I'm unemployed and unable to afford school. (They-Argosy actually have documents showing this, yet they've threatened me twice that they will follow through with this course of action despite my economic hardship.) 




I know of no organization that monitors the acts and deeds of online schools as well as how to monitor and aptly report their inadaquacies, and I've contacted every student aid, advisor, and support staff of Argosy that I could. (Even the school's support staff shunnned me off on others until the person's I was speaking with were far displaced from the processes of concern, so that talking about it further was only paining my self instead of helping myself and my cause of concern.)




This entire process is befuddling, and I can only hope that the power

This report was posted on Ripoff Report on 11/18/2009 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/argosy-university-online/internet/argosy-university-online-scamming-people-for-money-in-exchange-for-more-debt-internet-525348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 General Comment

ARGOSY HAS NO RIGHTS

AUTHOR: Elaine - (United States of America)

POSTED: Wednesday, March 07, 2012
Argosy has no right to intervene except when students do not take required/elective courses

Students pay and spent THEIR money according to published requirements.

Argosy intervenes to extend the graduation date, so that they can SNATCH as much government money as they can!!
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#3 Consumer Comment

Response

AUTHOR: Tom - (United States of America)

POSTED: Friday, November 20, 2009

I am sorry to hear that this is happening to you, but there is something that you should know that could at least help you understand what you are dealing with.

Argosy University is a part of a larger corporation known as EDMC online higher education. 

Located at that address you provided; the 1400 Penn avenue in Pittsburgh PA; is a giant building that contains their "products" known as Art Institute of Pittsburgh Online, South University Online and Argosy Online.  In this monstrous building are salesmen packed in cubicles selling and selling their products to people just like you.  They are paid based on a commission that pays them if they get you to go to school.  That is all they care about, which is the reason why the proctoring of the tests was not made very clear to you.  I say this because it is something that may have deterred you from going to the school, something that your assistant director of admissions certainly doesn't want you to do.  After all, if he/she talks you and a few other people into going to their school on a consistent basis, then he/she will get a big fat raise because all the students they get effects their paycheck.  If they can't talk anyone into going to school there then they get fired, and replaced with a new person; probably a former car salesman or someone from one sales format or another. 

It must have been a while ago that you had to take that test because I know that the test was actually removed from Argosy University because their assistant directors were caught taking the test for their students.  Some people there get so desperate not to lose their job because they can't get people to go to school there that they take their students tests for them to get the student accepted.  They usually do this when either the student takes the test the first 2 times and fails, or they just don't want to bring the test up because the student will decide to go somewhere else that doesn't have a test. 

I guess my whole point in all this is that the reason so many people have problems with Argosy or the other schools this company runs is because it's all just a sales environment.  I've known several people that worked or still work there.  A few of them have high positions in the company and they've moved up by taking tests for their students and lied to them about pretty much anything and everything that would get them to go to school. 

The reason why you have no idea about things and no one seems to want to really help is because you are in the school now, they are done with you.  You were thrown over the wall and counted for someone's numbers so now you don't matter.  That's why when you call people they just dump you off to someone else.  You are old news because you are no concern to them since you are already in the system.  Every minute they spend dealing with your problem is a minute that they aren't getting someone new, to get that big raise on their illegal commission based pay scale.  (educational institutions aren't allowed to pay their employees a commission) 

I'm sorry to have to give you this bad news and make you feel worse but it's the truth.  If they really cared they would have covered everything and you would have known that your test results determined what classes you could take.  You would have also been made aware of every detail that now concerns you.  You weren't originally because that information might have made you choose a different school.

I also wouldn't count on getting anything in writing from anyone.  If the lady that you talked to would actually send you something like that, which she never would in a million years, she would be fired immediately.  That company has nothing in writing besides the admissions documents that you've already filed.  The only rules that company goes by are: Get them enrolled, get them accepted, get them to sign their financial aid package and get them to sign into class.  That would be why when you first started your phone probably blew up with people wanting to walk you into class.  That's when you officially "count" for them.

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#2 Author of original report

RE:

AUTHOR: ANONYMOUS - (United States of America)

POSTED: Friday, November 20, 2009

What about the refund for the application fee and a request to stop this whole process within the allocated time frame for posting and receiving a refund for applying to the school. 


Yes, before I even got to where I am now, I requested a refund for my application fee and to be aquitted from even going through what I already foresaw happening now. When I made the request, I kept it in writing(IE. Email). I even sent this email to their required staff, and now no one is responding to any of my responses. 


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#1 Consumer Suggestion

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AUTHOR: Jeanski - (U.S.A.)

POSTED: Thursday, November 19, 2009

OK, I've been in higher ed forever and think I can make sense of your complaint. First of all let's address your curriculum. The school has every right to dictate what courses are part of your program and the order in which they should be taken. They also have the right to say which of your previous credits will and will not apply to your program at Argosy. It's called an Evaluation of Transfer Credits and you should have been provided a copy of it. If not, you might be able to access your degree plan online and see which courses have already been credited towards graduation.  As for financial aid, I'm a little confused about what exactly happened to you. Are they saying that you will forgeit financial aid and pay out of pocket if you withdraw? If so, that's logical. If you're not enrolled, you can't receive aid. That's the law (not Argosy policy). So any tuition and fees incurred are on you.

The proctoring issue is not uncommon, but should've been disclosed to you at the time you applied or enrolled. If not, you may have them on breach of contract IF your enrollment contract doesn't specify that there are other requirements in addition to online course attendance that must be met. I'm sure they've convered themselves on this - somewhere in fine print :-)

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