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Report: #596190

Complaint Review: Arizona Federal Credit Union - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Redviper — Phoenix Arizona United States of America
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  • Arizona Federal Credit Union PO Box 60070 Phoenix, Arizona United States of America

Arizona Federal Credit Union AZFCU Raised my interest rates when I had never missed a payment Phoenix, Arizona

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I have been a member of Arizona Federal Credit Union for 20 years.  I have had a credit card with them for 20 years and I have never been late or missed a payment. Last year I lost my job and was forced to short sale my home to move to a less expensive home.  Shortly after my sale AZFCU randomly pulled my credit report, saw the short sale listed and TRIPLED my interest rate.  They decreased my credit line from $6,500 to $500.  When I called to explain my hardship and request that they adjust my interest rate back to where is was, because I had never missed a payment with the credit union ( and I have had 4 auto loans, 2 personal lines of credit, 1 credit card);  they told me there was nothing they could do.  A week later I received a letter stating that they closed the credit card. 


Stay away from this dishonest, no good bank.  They have the worst customer service anyway.  Go to Cxxx or Bxx of Axxx (((REDACTED))), at least it will be convenient to find a location.


sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 04/24/2010 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/arizona-federal-credit-union/phoenix-arizona-85082/arizona-federal-credit-union-azfcu-raised-my-interest-rates-when-i-had-never-missed-a-paym-596190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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