Complaint Review: Arnica Heating and Air Conditioning, Inc - Brooklyn New York
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- Author Not Confirmed
- Arnica Heating and Air Conditioning, Inc 9728 3rd Avenue Brooklyn, New York United States of America
- Phone: 718-372-5868
- Web: http://www.arnicaheatingandair.com/
- Category: Heating, Cooling & Ventilation
Arnica Heating and Air Conditioning, Inc Company charged near 2000% markup for part that wasn't broken. Brooklyn, New York
*Author of original report: Issue Resolved
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I called Arnica Heating & Air Conditioning in Brooklyn today to repair my boiler which stopped working. The technician who came diagnosed the problem as a broken "spill switch". He said it would cost $295, in addition to the $99 service call charge. At the time, I thought this was an awfully high price, but I suppose I assumed I was just naive about boilers, plus I wanted my heat back ASAP, so I agreed to have the job done.
I asked for the broken switch, and after he left, I looked up the part online, and found out I could buy one for $14.49 (http://www.pexsupply.com/Weil-McLain-510-300-014-Spill-Switch-w-Manual-Reset-240-F)
This is almost a 2000% markup for the retail price I found. On a hunch that there might be more to the situation, I went down and re-attached the broken switch, and the boiler started right up. I dont know how to explain this, other than to assume I was duped.
This report was posted on Ripoff Report on 12/10/2011 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/arnica-heating-and-air-conditioning-inc/brooklyn-new-york-11209/arnica-heating-and-air-conditioning-inc-company-charged-near-2000-markup-for-part-that-807711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Issue Resolved
AUTHOR: chrisdrums - (United States of America)
SUBMITTED: Monday, January 09, 2012
Spoke with the owner, and received an amicable resolution to my issue.
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