Report: #1453469

Complaint Review: Arrow Glass Industries - Houston Texas

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  • Reported By: Kurt — Houston Texas United States
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  • Arrow Glass Industries 12306 Shiloh Church Road Houston, Texas United States

Arrow Glass Industries Arrow Glass, Luxury Baths by Arrow Glass Poorly cut custom mirrors, refused to refund my payment - terrible customer service Houston Texas

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Arrow Glass has terrible customer service and cannot cut custom mirrors. They made 4 attempts to cut 2 mirrors for my home and each time there were major issues with the mirrors not fitting and looking terrible. Even the installers noted how bad the fit and cut looked. I was promised installation of the mirrors in 4 days of receiving payment and 60 days later they are refusing to help me or refund my money.  The operations manager is rude and has no customer service skills.  They required full payment in advance and have extremely poor quality product.  Do not use this company if you need custom glass cut.  They do not have the skill level to handle such a job.  

This report was posted on Ripoff Report on 07/26/2018 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/arrow-glass-industries/houston-texas-77066/arrow-glass-industries-arrow-glass-luxury-baths-by-arrow-glass-poorly-cut-custom-mirrors-1453469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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