art van furniture defected furniture refund 2-3weeks after defected furniture pick up second defected furniture etc. algonquin Illinois

art van sold me defected furniture twice. period time frame 8 months going on second furniture defected also .sent first furniture back to be returned many weeks later rip cuts tares filtly refused to accept it . again waiting partial furniture in house. months later second delivery comes also defected . in the mean all this time i am my house is partially furnish. they said they would pick up the furniture and give me my money 2-3 weeks later. i told them  i need the money to buy new furniture rite away not having a empty house with no furniture. i ask them to give me my refund upon pick up.