Artistic Checks Bad business practices and terrible customer service Mabelvale, Arkansas

On 10/6/10,  I called their customer service and was on hold for over 20 min. I finally hung up in disgust and sent a 2nd email to their customer service department, I waited another 24 hours for response. So far, no response at all. This makes 3 attempts to obtain status of my shipment.

On 10/7/10 I sent yet another email and waited a few hours with no response. I finally called their customer service dept. and asked to speak to a supervisor, which I did.  I was told that based on what I selected for my shipment method (standard USPS $3.00) it could take up to 4 weeks to receive my order.  So let me get this straight, my shipment may float out in the postal service for up to a month?  The Customer service person (Lakisha) advised that she can send me some temporary checks which I should have in a couple days.  My thought was, why couldn't Artistic Checks do that in the 1st place. 

This is by far the worse company I have ever dealt with in business practice and customer service.