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Report: #1424919

Complaint Review: ASAP Dental Care - Jacksonville Florida

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  • Reported By: Jeremy — Jacksonville Florida United States
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  • ASAP Dental Care 7451 103rd St. #18 Jacksonville, Florida United States

ASAP Dental Care Robs Its Patients Jacksonville Florida

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I broke a PRE-MOLAR (the Dr. corrected me with a smug look) on January 19th, 2018. I let it go for 2 days in pain. Finally, I called ASAP Dental Care because I couldn't take it until Monday the 22nd. I was first sent a text by an answering service. The person on the other end said that the location on 103rd was open until 6. I told the lady on the phone that I had $300 to get my tooth pulled. She said, "We will be able to get you taken care of". I was a little on edge because of the pain from my tooth but I still drove the 45 min. When I got there they were busy watching the Jaguars play in the AFC Championship. I waited for an hour (with an appointment) and still didn't receive any information about the process or how much it was going to cost. I kept asking the front desk lady for information. She just kept saying they would be with me in a moment. Finally, she called me back and asked for $88 to be seen. I handed her $100 and she said she didn't have any change. She said she would credit my account. 

When I was finally called back, it was rush here rush there. Still no information. They took x-rays of my teeth. When the dentist came in he was there for about 30 seconds. He looked at my xray and said "You have a broken tooth, it needs to be pulled" (no kidding). Then he proceeds to tell me that I have to meet with someone else to go over my options. I reminded both of them (dentist and nurse) that I came with $300. Nobody came to talk to me and people were whispering and talking about me like I wasn't there. I finally told my wife that we were leaving. I waited another 20 min for the guy to come tell me how much it was going to cost.

I stood up and started to leave. Everyone started to panic and offer me ice packs to try and keep me there. 

I walked out and my wife stayed to ask how much to pull the tooth. My wife got to the car and said you have to pay another $277 in full today, to get your tooth pulled. I didn't have that, and they knew it before I started to their location. 

I want my $100 back.

 

Thanks

This report was posted on Ripoff Report on 01/24/2018 07:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/asap-dental-care/jacksonville-florida-32210/asap-dental-care-robs-its-patients-jacksonville-florida-1424919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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