Ashley Furniture - Frederick, MD leather peeling, defective leather, poor quality Frederick Maryland

Ashley Furniture sold me a leather recliner that started peeling about 14 monthis after receipt.  The "leather" was not actually leather, but was a micro thin layer of leather-like matrial over fabric.  After a little over one year from delivery the thin cover material started peeling off leaving the bare fabric. After contacting the store they said that it was past the one year warranty, and the 5 year 'protection" plan that was purchased on it did not cover peeling.  They refused to replace the item or repair it by replacing the 'fabric".  

I should have looked at Ripoff Reports before buying from Ashley, because I see there are 343 ripoff eports ahead of me, many for the same problem of peeling "leather" furniture -- from all over the country.  How can a ripoff store like Ashley Furniture stay in business with so many reports of defective furniture?