Complaint Review: ASMBUSINESS.COM - Oxnard California
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- Author Not Confirmed
- ASMBUSINESS.COM 3600 S Harbor Blvd Oxnard, California USA
- Phone:
- Web: http://asmbusiness.com
- Category: Search Engine Optimization
ASMBUSINESS.COM John Klein SCAM SEO COMPANY Oxnard California
*REBUTTAL Owner of company: This is a false report. We have never had any customers by that name or in Oxnard, CA for that matter.
*Author of original report: ASM BUSINESS
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Just when I thought all my issues with ASMBUSINESS.COM were well behind, I got rid of them over a year ago, they recently started billing my card for someone else's website! It's pretty scary that they have kept my credit card information on file well over a year after firing them. Not only that, the billing information is now completely different from when we used them, so obviously they don't even bother with AVS. I guess why would you bother when I'm pretty sure keeping actively old clients' card info on file if probably illegal and definitely unethical. The fact that they are so incompetent that they start to bill me instead of a competitor's account is absolutely ridiculous.
The disaster came their SEO package. When we signed up for all of this work to be done it was actually an SEO package. When the site was up and running they said they no longer do that and it is now a ASM package where you are listed and gift cards go up for penny auction. Now, SEO-wise this did nothing for our website. This really didn't even help sales either. We would pay them, they would buy these gift cards from us to post on their asmbusiness.com site, and then customers would use the gift cards to buy products on our site. It was usually the same people who would buy these gift cards so no new customers were being attracted. Plus these same customers haven't returned after using these gift cards that we basically bought for them. I should also note the penny auctions were a giant fail and they no longer do this.
My advice is to steer clear of this company. If you don't you will definitely regret it! Just when I thought all our problems with them were over with... Hope you enjoy the chargeback fees!
These jerks still have not completely removed my information! I still get invoice emails monthly for their crappy plugins I don't use. Granted, the invoices are for $0.00, but just stop! I've already asked for our information to be completely removed but of course they can't comply.
This report was posted on Ripoff Report on 06/27/2014 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asmbusinesscom/oxnard-california-93035/asmbusinesscom-john-klein-scam-seo-company-oxnard-california-1158068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
This is a false report. We have never had any customers by that name or in Oxnard, CA for that matter.
AUTHOR: ASM Business - ()
SUBMITTED: Saturday, June 28, 2014
This is a false report. We have never had any customers by that name or in Oxnard, CA for that matter. We have no record of this customer anywhere. The claims in this report are absurd and untrue. We have applied for Rip Off Report’s Corporate Advocacy program to resolve this. We are confident that Rip Off Report will clearly find that this is a false/fake report. This report will get deleted as it is clearly false. We are willing to comply with any needs of Rip Off Report to prove this customer is fake and illegitimate so that this report is ultimately deleted.
We Believe that this is the works of a disgruntled sales contractor by the name of James Amato. He has quit working for us and is filing complaints all over the internet. This is such an unfortunate problem businesses can endure when false reports are made about their Company by malicious people.
We have been in business for almost 9 years now and we are working with allot of the same clientele since day one as well as new customers all the time. We have a 93% client retention rate and we feel that’s pretty strong for our industry. We believe that our business growth is clearly in the client relationship and not the contract. We pride ourselves in strong communication with all of our customers so that they may become better marketers online.
#1 Author of original report
ASM BUSINESS
AUTHOR: Fiona Mackay - ()
SUBMITTED: Friday, June 27, 2014
One more thing i forgot to mention that owner of ASM BUSINESS works with fake name John Kleinn but actually his real name John Sloatman
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