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Report: #358503

Complaint Review: Asseenontvnetwork.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Round Rock Texas
  • Author Confirmed What's this?
  • Why?
  • Asseenontvnetwork.com asseenontvnetwork.com Internet U.S.A.

Asseenontvnetwork.com NOT A TRUSTWORTHY COMPANY! The website is horrible. I could not edit my order, tried to contact their CS dept immediately but no answer. When I contacted them less than 24 hours, was informed the order shipped and there is NOTHING they can do about it. I informed them I would cancel my order through the bank. Cancelled my order, and they re-submitted my order. Had to cancel my debit card. Internet

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BUYERS BE AWARE...
I cannot believe Brand Name companies are allowing their product to be sold by a website that rips off so many people. I ordered the Buxton Bag for my godmother (at her request) for her birthday. I was hesitant at first because you have to put in your credit card information immediately. But I thought that I could just reject the order if I changed my mind, but no, this is not allowed. It also has prompts that are very deceiving...WATCH OUT!

Makes you think you're upgrading a product, when in fact you are ordering yet another product. There was never a page to 'edit' your order, it was placed...although wrong...immediately. So something that was suppose to be a $19.95 purchasing ended up being $77.77. Shipping charges was outrageous as well.

I immediately tried contacting their "so-called" Customer Service department, but the confirmation states to wait 24 hours for your order to be placed before contacting them. So, I contacted them on Monday, got a live CS person after waiting approximately 10 minutes, only to be told my order was shipped already and there wasn't anything they could do.

What kind of company is this???? I have ordered many times on the internet and must say, this is the first time I've been scammed. I told the customer service representative I would cancel my order, but she didn't seem to be fazed at all and did not offer any help to make my order right. Or offer any resolution.

I contacted my bank immediately after the call with CS to cancel my order and assseenontvnetwork.com actually 're-submitted' the order after the 3-day waiting period. I could not believe this was actually happening. I hope someone reads this in order to save them the frustration and $$$$. This is definitely a fraudulent company.

Terri
Round Rock, Texas
U.S.A.

This report was posted on Ripoff Report on 08/02/2008 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asseenontvnetworkcom/internet/asseenontvnetworkcom-not-a-trustworthy-company-the-website-is-horrible-i-could-not-ed-358503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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