Complaint Review: Association For Lifestyle Reform (ALR) - Ontario California
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- Author Confirmed
- Association For Lifestyle Reform (ALR) P.O. Box 1606 Ontario, California U.S.A.
- Phone: 877-378-9240
- Web:
- Category: Health Insurance
Association For Lifestyle Reform (ALR) Health Insurance Scam Ontario California
*REBUTTAL Individual responds: Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
*REBUTTAL Individual responds: Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
*REBUTTAL Individual responds: Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
* : More information needed to help resolve your issues
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On 2/5/2009, I received a fax information sheet from Health Care Solutions. stating $0 deductible, PPO network for $199.00/month. Extremely hard to believe, I called the 888-441-5269 & spoke to a gentleman named Mike. He said he was from Sioux Falls, SD. He assured me I was guaranteed to be covered starting 3/1/2009 & within 7 to 10 business days, I would receive a "welcome" packet stating all the particulars of the coverage. He also stated there was a $125 1-time enrollment fee & confirmed the $199/mo. cost. He also told me the coverage would be with Nationwide Healthcare.
1st, I did not get anything for 3 weeks. So, I called the same phone number. Mike was not there, but someone else gave me the phone number of the company who should have sent the information, 877-378-9240. I called this number & was assured they were a bit behind & would get the packet to me immediately after I gave her my confirmation number. My intention was to be able to look over the coverage before sending payment info. Needless to say, this did not happen.
2nd, I finally got the information packet which told me nothing about my coverage. It was a "sample" brochure & had many choices for the types of coverages available. The cover letter explained I elected the $100.00 office visit with a $10 co-pay. After calling the company again, I then received a "welcome" letter saying "Dear Member . . . ALR provides its members educational information & access to a number of lifestyle benefits, including discounts on auto rentals, vations, . . & other benefits. . . you have access to and may enroll into various supplemental health programs. Enclosed you will find you ID card, summary of benefits & a free discount card if you have elected the health program." Please note this letter is not signed by anyone. There was a schedule of benefits. It is not a $10 co-pay. All they will pay is $100 each visit up to 6 visits a year.
3rd, I proceeded to contact the company again. Spoke to a very helpful lady who told me to go to the WellDyneRx website & they would inform me on the process to fill prescriptions. The only useful info I got was their phone number. So, yes, I called & was informed I am not able to register on their website until I go to a pharmacy & fill a prescription. Once that happens, then I am allowed to get more info on their website. Wrong again. You have to call WellDyneRx to get ANY pricing info. By the way, they suppled me with a Rx discount card with my welcome letter. I was amazed to learn that one of my medications is less expensive by NOT using their discount card.
4th, fortunately the supplier of my medical equipment keeps in touch with me & I gave her the information on ALR. My medical equipment should be listed as "durable medical equipment" or Rx. She called ALR & they informed her that they were not a health coverage company. They are an "Indemnity Plan" with no network. She directed me to the State of California Insurance Commissioner website, Legal Information, Code #10176.61. She will submit a claim to ALR for supplies which I should receive next week & we will see what happens from there.
To Be Continued . . .
Utah
Oxnard Shores, California
U.S.A.
This report was posted on Ripoff Report on 04/18/2009 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/association-for-lifestyle-reform-alr/ontario-california-91762/association-for-lifestyle-reform-alr-health-insurance-scam-ontario-california-444839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Individual responds
Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
AUTHOR: ALR Association - (USA)
SUBMITTED: Tuesday, February 23, 2010
Hotline set up for customers
Chino, CA - February 23, 2010 The Association for Lifestyle Reform (ALR) recently added a Fraud Investigation Division for customers to contact if they believe they did not purchase what was originally promised by third-party marketers.
ALR is a membership-based organization that provides discounted services to its members, such as pre-paid legal services and discounts on vacations, auto rentals, and prescriptions. As a membership-based association, ALR is able to provide discounts on behalf of its members by obtaining group pricing, including limited supplemental insurance benefits.
ALR engages third-party marketing firms to sell memberships. The company carefully screens the marketing firms it works with and sets and provides guidelines when speaking with potential members; however, there have been instances where independent marketing firms deviated from ALRs guidelines. It is ALRs policy to ensure the security, privacy and satisfaction of its members. To that end, ALR has established a Fraud Investigation Division. The division will take customer complaints regarding the sales process and investigate the issues regarding the marketing firm involved.
We are very excited about being able to offer our product to people, however, some members have experienced an inferior sales process, said Brad Wessler, CEO of Association for Lifestyle Reform. Under no circumstances will we tolerate bad sales practices from the marketing firms we work with. Therefore, we set up a division specifically for this purpose and a toll-free number for our members to call.
About the Association for Lifestyle Reform
The Association for Lifestyle Reform, ALR, provides discounted benefits to its membership. Members benefit from the association purchasing benefits at group discounts. Although one of the many services include limited supplemental insurance benefits, the association does not sell or market health insurance.
Further information please contact: -
Joseph Scafa
joseph-scafa@alr-association.com
#3 REBUTTAL Individual responds
Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
AUTHOR: ALR Association - (USA)
SUBMITTED: Tuesday, February 23, 2010
Hotline set up for customers
Chino, CA - February 23, 2010 The Association for Lifestyle Reform (ALR) recently added a Fraud Investigation Division for customers to contact if they believe they did not purchase what was originally promised by third-party marketers.
ALR is a membership-based organization that provides discounted services to its members, such as pre-paid legal services and discounts on vacations, auto rentals, and prescriptions. As a membership-based association, ALR is able to provide discounts on behalf of its members by obtaining group pricing, including limited supplemental insurance benefits.
ALR engages third-party marketing firms to sell memberships. The company carefully screens the marketing firms it works with and sets and provides guidelines when speaking with potential members; however, there have been instances where independent marketing firms deviated from ALRs guidelines. It is ALRs policy to ensure the security, privacy and satisfaction of its members. To that end, ALR has established a Fraud Investigation Division. The division will take customer complaints regarding the sales process and investigate the issues regarding the marketing firm involved.
We are very excited about being able to offer our product to people, however, some members have experienced an inferior sales process, said Brad Wessler, CEO of Association for Lifestyle Reform. Under no circumstances will we tolerate bad sales practices from the marketing firms we work with. Therefore, we set up a division specifically for this purpose and a toll-free number for our members to call.
About the Association for Lifestyle Reform
The Association for Lifestyle Reform, ALR, provides discounted benefits to its membership. Members benefit from the association purchasing benefits at group discounts. Although one of the many services include limited supplemental insurance benefits, the association does not sell or market health insurance.
Further information please contact: -
Joseph Scafa
joseph-scafa@alr-association.com
#2 REBUTTAL Individual responds
Association for Lifestyle Reform Adds Fraud Investigation Division to Protect Its Members
AUTHOR: ALR Association - (United States of America)
SUBMITTED: Tuesday, February 23, 2010
Hotline set up for customers
Chino, CA - February 23, 2010 The Association for Lifestyle Reform (ALR) recently added a Fraud Investigation Division for customers to contact if they believe they did not purchase what was originally promised by third-party marketers.
ALR is a membership-based organization that provides discounted services to its members, such as pre-paid legal services and discounts on vacations, auto rentals, and prescriptions. As a membership-based association, ALR is able to provide discounts on behalf of its members by obtaining group pricing, including limited supplemental insurance benefits.
ALR engages third-party marketing firms to sell memberships. The company carefully screens the marketing firms it works with and sets and provides guidelines when speaking with potential members; however, there have been instances where independent marketing firms deviated from ALRs guidelines. It is ALRs policy to ensure the security, privacy and satisfaction of its members. To that end, ALR has established a Fraud Investigation Division. The division will take customer complaints regarding the sales process and investigate the issues regarding the marketing firm involved.
We are very excited about being able to offer our product to people, however, some members have experienced an inferior sales process, said Brad Wessler, CEO of Association for Lifestyle Reform. Under no circumstances will we tolerate bad sales practices from the marketing firms we work with. Therefore, we set up a division specifically for this purpose and a toll-free number for our members to call.
About the Association for Lifestyle Reform
The Association for Lifestyle Reform, ALR, provides discounted benefits to its membership. Members benefit from the association purchasing benefits at group discounts. Although one of the many services include limited supplemental insurance benefits, the association does not sell or market health insurance.
Further information please contact: -
Joseph Scafa
joseph-scafa@alr-association.com
#1
More information needed to help resolve your issues
AUTHOR: Customer assurance - (U.S.A.)
SUBMITTED: Monday, August 17, 2009
We at the Association for Lifestyle Reform (ALR) sincerely apologize for any inconvenience that you have experienced in your attempt to gather health plan and other membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate your information so that we may help you. If customers have any questions about ALRs membership benefits prior to purchasing a membership, they should review benefit information and FAQs on our Web site: www.ALRAssociation.org. We would greatly appreciate it if you would contact us so that we may help you resolve any open issue you may currently have that needs addressing. If you have any further questions or would like to discuss this, please call ALRs Fraud Investigation Division by calling 1-877-378-9237, or email us at CustomerService@alrassociation.org.
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