Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #822445

Complaint Review: At Cost Flights - Internet

  • Submitted:
  • Updated:
  • Reported By: Betrayed Trust — Rockville Maryland United States of America
  • Author Not Confirmed What's this?
  • Why?
  • At Cost Flights Internet United States of America

At Cost Flights Way To Fly, Deceptive Practices, Charges $406 fee for $839 ticket price, Passive Agressive agents, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I booked a flight for my wife to visit her home overseas. My wife found a company online "At Cost Flight" (aka: Way To Fly) that offered the RT ticket for $839. We were told there were two on-board bags allowed and check-in bags would be an additional charge. We were also told that they may add an Exit Tax of $12.50 - $25, which isn't unheard of in some countries so I agreed. I was told the conversation was being recorded so I was very careful in clarifying charges and extras.

What I was billed was much higher. They billed me a fee nearly half of the ticket. An EXTRA charge was placed on my card for $406 which I am now having to dispute with my credit card company. My agent promised to give me credit but he did not. He promised me a refund but he did not. He said he would try to have the company dismiss the charges but he did nothing. I had to go to the credit card company and dispute the $406. charge with the hope the company will come forth with the "recorded" sales conversation. Bottom line is my wife intends to take the flight.

I fully expect the travel company to do something devious and I will deal with that should it materialize. Consumers should be warned! Refuse to deal with such deceptive business practices and cease and desist doing business with C&H International(somehow connected since they are the ones who charged my card the extra $), WayToFly, and At Cost Flight. It seems they all operate together in a rather clandestine fashion under the tax radar but that is just my perception. I'm not even sure any  longer that they have a legal right to operate online and in the state of California, from where they appear to be located.

I wish I could attach the link they sent to confirm my flight. In an email they send a link to confirm the ticket with a copy of the confirmation letter in "thumbnail" size to the left of the link. The link takes me directly to the signature line and I don't get the entire letter in readible size until after I sign. Then, and only then, do I see the extra charge. I call immediately (<24 hours) to dispute. They tell me the letter I provided my electronic signature says I can't dispute charges! Their word means nothing at that point. BE CAREFUL AND JUST AVOID THIS MAFIAISTIC PRACTICE! THEY ARE EVIL!

This report was posted on Ripoff Report on 01/13/2012 04:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/at-cost-flights/internet/at-cost-flights-way-to-fly-deceptive-practices-charges-406-fee-for-839-ticket-price-p-822445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now