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Ripoff Report | At Home Publishing Review - Henderson, Nevada
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Report: #593769

Complaint Review: At Home Publishing - Henderson Nevada

  • Submitted:
  • Updated:
  • Reported By: Shari — Hampton Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • At Home Publishing 701 N. Green Valley Park Way Henderson, Nevada United States of America

At Home Publishing This company advertised to make money mailing envelopes. after you send them your money they never send you anything. They just take off with your money. They are FRIGGIN RIPOFFS!! I have five kid Henderson, Nevada

*UPDATE Employee: We are here to help

*UPDATE Employee: Response

*UPDATE Employee: Waiting to hear from you

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I got an advertisement from a magazine a popular home business magazine. "At Home Publishing" promised to pay you 2 bucks per envelope sent.  I sent in my 40 bucks. They never sent my material, but they sure cashed my check.  I have five kids to feed this company needs to stopped.

 

Shari

Hampton, Georgia

This report was posted on Ripoff Report on 04/16/2010 03:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/at-home-publishing/henderson-nevada-89704/at-home-publishing-this-company-advertised-to-make-money-mailing-envelopes-after-you-se-593769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

We are here to help

AUTHOR: athomepub - ()

POSTED: Sunday, December 22, 2013

Hello Shari,

We would like to resolve this issue for you. Please send us your customer information via email at support@athomepub.com or you can give me a call at 760-621-0910. We will re-send you your order immediately.

Thank you,
Carissa
Customer Service Center
support@athomepub.com
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074

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#2 UPDATE Employee

Response

AUTHOR: athomepub - ()

POSTED: Thursday, August 01, 2013

Hello,

We pride ourselves in 100% satisfaction guarantee.  If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.

If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.

Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.

Best Wishes

Customer Service Center

support@athomepub.com

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074

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#1 UPDATE Employee

Waiting to hear from you

AUTHOR: Mat - (U.S.A.)

POSTED: Thursday, March 03, 2011

Dear Shari,

We are truly sorry that you did not receive your package. If you could please respond back to us letting us know if you did or did not end up receiving it. Sometimes it’s a simple matter of having things typed out instead of handwritten when it comes to names and addresses.  Thank you for allowing us to help satisfy your concern with our company and we hope to hear from you again in regards to following up on your issue.

Sincerely,
At Home Publishing
 
Contact Information:

Address:
At Home Publishing
701 N. Green Valley Parkway #200
Henderson, NV 89074

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