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Report: #388538

Complaint Review: AT & T - Toledo Ohio

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  • Reported By: toledo Ohio
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  • AT & T Toledo, Ohio U.S.A.

AT & T Why do i stay with such a company? Toledo Ohio

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Yesterday, November 5, 2008, pulled up my AT&T phone bill online. My bill read $105 more than it was supposed to be. No added services, but there were four or five different companies on the phone bill, that i never heard of. My husband called each and every one of them, and each credited our account. But here's the kicker: Each unauthorized company asked us why we no longer wanted the service. My husband was trying to be friendly, and i told him to state: 1) I don't know what your services are 2) You are unauthorized to charge me for services that i did not consent to by written or oral agreement 3) If these charges are not rescinded within a day, i will contact the FTC and have them investigate why you are fraudently billing me. Needless to say, the items were removed the same day. We called At&T, and they really had nothing to say. Aren't they supposed to monitor these things, or call with confirmation of your ordering a service? Well, i'll be looking for another phone company,because this is the third time!

toledo, Ohio

This report was posted on Ripoff Report on 11/06/2008 10:16 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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