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Report: #535652

Complaint Review: At The Beach Tanning Salon - Littleton Colorado

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  • Reported By: Chas — Littleton Colorado USA
  • Author Not Confirmed What's this?
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  • At The Beach Tanning Salon Littleton, Colorado United States of America

At The Beach Tanning Salon Contract Rip-Off Littleton, Colorado

*UPDATE Employee: At The Beach is listening

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A classic rip-off. I signed up for their services on what I thought was a month-to-month contract. I even asked about the cancellation rules and was told that all I needed to do was cancel 30 day in advance. When winter came and I went in to cancel they informed that I was on a 1 year contract. I had absolutely no idea that I had signed a 1 year contract!!!!! I objected and called the corporate headquarters. No help. It was obvious after talking to the person in customer services that they dealt with this every day and it was their (the company s) policy to do nothing about it no matter how deceitful or misleading the situation was. BEWARE! This is a part of their business plan and they will peruse you!!!!!

This report was posted on Ripoff Report on 12/08/2009 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/at-the-beach-tanning-salon/littleton-colorado-/at-the-beach-tanning-salon-contract-rip-off-littleton-colorado-535652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner

#1 UPDATE Employee

At The Beach is listening

AUTHOR: At The Beach - (United States of America)

POSTED: Saturday, December 12, 2009






I am sorry that these customers have not had a good experience with At The Beach.  Obviously that is not what At The Beach wants for our customers.  I strongly encourage anyone who is currently a member of At The Beach who has a complaint or issue with their membership to contact our Customer Care Center at 866-690-9080 or 866-994-5071.  At The Beach is listening to your complaints and our Customer Care Specialists are waiting to work with you to reach a resolution.

Even if you have contacted Customer Care in the past I encourage you to call again, regardless of what the previous conversation or outcome was as we do want to resolve our customer complaints in a way that is mutually satisfactory.

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