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Report: #904060

Complaint Review: Atlanta Network Technologies - Alpharetta Georgia

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  • Reported By: okiepoke — TULSA Oklahoma United States of America
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  • Atlanta Network Technologies 33 Mansell Court Alpharetta, Georgia United States of America

Atlanta Network Technologies WARNING: HORRIBLE COMPANY IN Alpharetta, Georgia

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This company is horrible. I usually research any company before I purchase items online.  Unfortunately, I intended to order through Best Buy and when they did not have my product, they offered it to me through their Marketplace service.  I figured if they were verified through Best Buy that they must be a reputable company.  I WAS WRONG.

First, they sent us the WRONG product, as in the SKU numbers were no where close.  The product they sent was not the cable we needed and would not work with our equipment.  When I called to inquire about a refund, they informed me that we would be responsible for the shipping costs to send it back! SO THEY SEND US THE WRONG PRODUCT AND THEN CHARGE US TO SEND IT BACK THEM!

After several phone calls and emails to "customer service", they finally agreed to supply us a shipping label for our return.  Never did they mention that the price of shipping would be deducted from the amount of our return!  But SURPRISE, when the amount was finally refunded to us it was not the full amount we originally paid. SO DECEITFUL, that was never disclosed. 

BEST BUY SHOULD REMOVE THIS COMPANY FROM THEIR MARKETPLACE.

This report was posted on Ripoff Report on 06/28/2012 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/atlanta-network-technologies/alpharetta-georgia-/atlanta-network-technologies-warning-horrible-company-in-alpharetta-georgia-904060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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