Complaint Review: ATLANTIC COAST PORTABLE STORAGE, LLC (P.O.D.S.) - Landover Maryland
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- Author Confirmed
- ATLANTIC COAST PORTABLE STORAGE, LLC (P.O.D.S.) 8400 Ardwick Ardmore Road Landover, Maryland U.S.A.
- Phone: 301-322-8378
- Web:
- Category: Storage & Self Storage
ATLANTIC COAST PORTABLE STORAGE, LLC (P.O.D.S.) CHARGES FULL MONTH FOR 7 DAYS USE Landover Maryland
*Author of original report: PODS
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PODS exercises unfair consumer billing practices. We rented a POD (long term) and for less than 12 months.
PODS escalated the monthly fee from $135.00 monthly for the first 4 months, to $145.95 for month 5, and then to $156.45 for months 6 and beyond.
We called PODS to remove the unit on 10/20/2008 and the unit was picked up at the end of the day on 10/21/2008. Our billing cycle is the 14th of each month and according to PODS customer service (1-800-927-9664) there is "No proration" of the monthly fee.
Customer service directed us to call (PODS Accounting) at 1-866-927-9664 and we were told "this is company policy" and said, "call customer service at 1-888-776-7637" which is the same call center as 1-800-776-7637. So I called this number and they said, "you must speak with the accounting at 1-866-927-9664.
We dispute PODS unfair billing practice of charging a FULL MONTH of usage for 7 days of use. Did PODS re-rent the same POD?
Got me!
Monrovia, Maryland
U.S.A.
This report was posted on Ripoff Report on 11/04/2008 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/atlantic-coast-portable-storage-llc-pods/landover-maryland-20785/atlantic-coast-portable-storage-llc-pods-charges-full-month-for-7-days-use-landover-387798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
PODS
AUTHOR: Got me! - (U.S.A.)
SUBMITTED: Tuesday, November 04, 2008
Atlantic Coast Portable Storage, LLC is a franchise of PODS, P.O. Box 31673 TAMPA, Florida, 33631-3673
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