We’ve tried to give Atomic Container homes the benefit of the doubt time and time again, but at the end of the day, they conduct some VERY shady business. So many of the things they have told us have been straight up lies, and they’ve contradicted themselves repeatedly.
First and foremost, the work they claim to have done on their website is the work of other architectural companies. They sold me on their product by lying to me and telling me personally, that those are all builds that they did—which is just not true. In fact, one of the owners (Ethan Day) showed me pictures of his personal home that looked amazing and told me it was a container home. That’s when I made up my mind to do business with Atomic. Come to find out (after paying my $5600 service & design fee) he lied to me about that. That house was NOT an Atomic container build, and it was not made out of shipping containers.
Their site is full of lies and inconsistencies. They claim to have two properties for sale in El Paso. They even have a photo of the properties with a “Built by Atomic Container home” sign in front of it. I called the realtors and they told me they admitted they were “faux” listings and that the houses weren’t even built. To me, it’s clear Atomic just has this one their site to appear like a real and credible company—a very unethical and misleading practice.
Atomic also has several eBay listings in which they lead consumers to believe that the photo shown in the listing is the propriety work of Atomic Container Homes. Well, it’s not. It’s a plagiarized photo that they stole from Google.
This is just some of the many issues I’ve faced with Atomic. From the very beginning Ethan has promised to help me through the process of buying land. Every time we were ready to move forward, he would make some excuse as to why his realtor couldn’t help and said the realtor was sick. For many weeks.
The straw that broke the camel’s back was when it was brought to my attention that Ethan Day had been in an $8M lawsuit in the real estate industry, over unethical securities practices. I then decided I could not continue doing business with Atomic.
I called Ethan and attempted to tell him why I wanted a refund (from the false advertising to the lies to his past lawsuit) and Ethan got ultra defensive and started yelling at me over the ear. I told him his business practices were unethical and if I didn’t receive a refund for 50% (Not even the full amount), then I would have to report him to my credit card agency for false advertising of the product. He then threatened to sue me.
After about two days, Les Burke, the other owner of Atomic, called me to try and work things out. Admittedly, it went decently well. I asked him to provide me photos and proof of his work and he said he would email me some. He emailed me pictures of one small 100 sq ft unit. That is ALL. I tried to contact him 4 more times. He never responded again.
I tried so many times to work this out with Atomic and they’ve ignored me. They’ve lied to me from the beginning, taken my money, and won’t even try to resolve things peacefully with me.
My wife and I are deeply saddened to have lost $5600.