Report: #1308922

Complaint Review: AT&T - Nationwide

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Submitted: Wed, June 01, 2016
Updated: Wed, June 01, 2016
Reported By: Cyndi — Bad Axe Michigan USA

Author Confirmed

Why?

AT&T Nationwide USA

Phone:
Web: AT&T.com
Category: Cellular Phone Companies

AT&T Lied to me and promised me a television and then wouldn't deliver

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On April 7, 2016, I went to the AT&T store to upgrade my daughter's phone...while we were looking at the phones the representative came over and told us if we got the Galaxy S7 and linked my direct tv account to my AT&T account I would receive a 48 inch television. I did as instructed. after waiting almost 2 months for the account to show up as linked, I reached out to AT&T to fix the problem. They informed me I didn't qualify as the promotion was only for new direct tv accounts. But their Rep was the one who made the promise and they will not make good on it. I spent over an hour online with them and got nowhere, so I guess AT&T can lie all they want and nothing comes of it.

This report was posted on Ripoff Report on 06/01/2016 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-lied-to-me-and-promised-me-a-television-and-then-wouldnt-deliver-1308922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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