Complaint Review: AT&T - Orem Utah
- AT&T PO Box 7000 Orem, Utah U.S.A.
- Phone: 800-228-5015
- Web:
- Category: Telephone Companies
AT&T $50 Rebate and $60 VISA gift card used to lure me in as a customer - Ripoff! Orem Utah
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I was lured away from my phone and internet service by AT&T's promise of a $50 rebate and $60 VISA gift card.
I properly mailed in the appropriate forms to get my rebate and gift card.Five months later, nothing. I have called AT&T numerous times and been given the royal runaround.
I faxed a customer representative a copy of my original equipment rebate form as he instructed me to do. When I called back, they said they didn't receive it.
I mailed in another copy of my form for the gift card and imagine that, two weeks later they said they didn't receive that either.
I called back again to complain and this time they said they did receive my form for the rebate but it was too late. It was the copy I faxed two months prior and they received it eleven days after I sent it. Talk about incompetence! Maybe they will find the original form I mailed in six months ago eleven days from now. AT&T is a pitiful excuse of a company when it comes to customer service and receiving and processing rebate forms. Where I work people are held accountable and terminated for being incompetent. Not at AT&T. Maybe it's not incompetence, maybe it's a devised scam by AT&T, a rip-off by a bunch of crooks. Either way, I want justice!
Bryan sortor
Monroe, Michigan
U.S.A.
This report was posted on Ripoff Report on 08/14/2007 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/orem-utah-84059-7000/att-50-rebate-and-60-visa-gift-card-used-to-lure-me-in-as-a-customer-ripoff-orem-uta-267407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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