Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1421547

Complaint Review: Attach.io by Cirrus Insight and Cirruspath, Inc - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Dan — Tucson other United States
  • Author Confirmed What's this?
  • Why?
  • Attach.io by Cirrus Insight and Cirruspath, Inc 133 Technology Dr #150 Irvine, California United States

Attach.io by Cirrus Insight and Cirruspath, Inc Cirrus Insight Cirruspath, Inc Attach.io by Cirrus Insight and Cirruspath, Inc Not Safe For DocumentS Irvine California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This is a simple WARNING for users or prospective users of the web app known as Attach.io.

Despite the appearance of a grand company, providing great services and an advertised association with Salesforce... BUYER BEWARE!

As a former PAID USER for over one year, after uploading over 300 documents, after integrating Attach.io into my site and CRM and after driving lots of my customers and users through the Attach.io system...

I wake up one day and all my data is gone. No appologies, no offer to reimburse my lost business or money, just "too bad, so sad" email and I'm out of luck.  Perhaps this is not a scam, but it is dangerous incopentance with a bad attitude on top. 

SEE ATTACHED SCREENSHOT of 11 communications starting Nov 6th, 2017 - they knew I was seeking my data, yet they went ahead and deleted it during my conversations requesting it be saved.  I was not trying to leave their service, I was trying to continue the service uninterupted as a former happy customer.  There was NO GOOD REASON for this.

SCREENSHOT: cl.ly/3Q2t2y1P2X0X

-----

CRM, Developer Platform, Sales

Founded Date  2011

Founders Brandon Bruce, Ryan Huff

Cirruspath develops Cirrus Insight, rated the #1 app for integrating Salesforce with your Inbox.

Cirrus Insight puts the power of your Salesforce CRM right inside your inbox. Immediately see everything about your Salesforce Leads, Contacts, and Opportunities right from your inbox.

-----

My recommendation is DO NOT TRUST this company with your data.  Their comminucations and efforts to help a good customer, fully paid up was deplorable. It will cost me thousands to recreate my data.  If you have data there now, I suggest you find alternatives or at a minimum back everything up and do not do too many critical integrations.  You'll be sorry.

 

Dan Hollings
Marketing Strategist

This report was posted on Ripoff Report on 01/06/2018 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/attachio-by-cirrus-insight-and-cirruspath-inc/irvine-california-92618/attachio-by-cirrus-insight-and-cirruspath-inc-cirrus-insightcirruspath-inc-attachio-1421547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now