Auction Listing Employment - Assured Pay Transaction charged for services not rendered, sale was not as promised, phone disconnected Internet

I ordered a training session from Auction Listing Employment, with the promise of a full refund if not satisfied in 90 days.  It was a 10 lesson program to be an E-bay reseller and work from home.

The product they advertised was not what I received.  The 10 lesson program was how to buy products on E-bay and how to list products on E-bay.  They said I had to become a successful E-bay buyer before I could be a seller.  Not what they said in their promo. 

When I contacted them for a refund, they did not reply.  The company called me to get me started with a special agent.  I told the lady on the phone I did not want that and I wanted a refund.  She got belligerent with me and would not get me to the credit department.  I emailed the company 3 times for a refund and got no response.  I also requested a refund on their website twice. 

When I got my credit card statement in the mail there was an extra $197 charge for a program I did not order.  I tried to contact them when I got my cc statement & I got a voice mail asking to contact them again during normal business hours.  I contacted them 2 days later & all 3 phone numbers to contact them are disconnected. 

I reported them to my cc company as fraudulent charges.  Do not order their online program.