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Report: #1149905

Complaint Review: Audio Express El Paso, TX - EL PASO Texas

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  • Reported By: George — Anthony New Mexico
  • Author Not Confirmed What's this?
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  • Audio Express El Paso, TX 1506 N. Lee Trevino EL PASO, Texas USA

Audio Express El Paso, Texas No Service EL PASO Texas

*Author of original report: Problem fixed !

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Had new $129.00 car stero installed. Brought back car because there we only 2 AM stations working with poor reception and the FM stations I regularly listen to stop working if I get near the edge of town. Many stations don't even come in. Salesman said it was normal because it was a new unit. When I said that was crazy he said it was my antenna. It worked fine on the previous radio. He said put a new antenna in and then bring it back. I asked him to test it to see if was even the antenna and he said they didn't do that. I though these guys were the Audio experts.

No refunds and had to pay $8.50 on top of the $1 install for standard additional parts on every install, I was told. Their ad should say $9.50 install. SO I paid for a radio that doesn't pick up stations. Should have left the old one in. This one looks nicer but doesnt work!

 

This report was posted on Ripoff Report on 05/27/2014 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/audio-express-el-paso-tx/el-paso-texas-79907/audio-express-el-paso-texas-no-service-el-paso-texas-1149905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Problem fixed !

AUTHOR: GQuinn - ()

POSTED: Wednesday, June 04, 2014

Received a call from Manager Rene Garcia to come in an he would do whatever he could do to help. I purchased a new antenna and they checked it with the new radio car stereo and it worked. He put it in no charge and was very nice. Complete change to other service after original installation with other sales person.

Thanks for the service!

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