audiophile liquidator Product stocking issues, no one answers their phone or e-mails San Francisco, California

Ordered what looked like a very sweet deal on an NHT Absolute speaker for $101.25.  The MSRP is $230 while most retailers are selling this item for $175.  Even with the absurd 30% S & H fee of 30.83 plus $9.87, it seemed like a good buy at $90 below retail.



Ordered the item, which showed to be in stock, on 6-19-11.  Never got an e-mail confirmation which I found to be rather unusual per my past experience.  Called them on 6-20...got voice mail with a promise to return all calls within the same day. 



Not hearing anything by 6-21, called again and got the same message.  Waited a couple of hours after checking to make sure that my Visa card had not been charged.  Called again and got the same voicemail message.  At this point I logged into my account with them only to find out that the product was "out of stock" and that my order had been cancelled...yet still no e-mail from them.  I also tried sending them a message with a "live" operator with no success. 



I then did some checking on the net and found several similar complaints.  I filed a separate complaint with the San Francisco Bay Area Better Business Bureau who had 5 complaints about this company.  In all my 30 plus years of doing business over the phone/internet, this is the worst service ever.