Complaint Review: Auralux/auravie - Internet
Auralux/auravie Body VibrantSkin Corrector Total rip off Carlsbad,and San Diego California
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Ordered a free trial that cost me $10.94. I sent an email to cancel. Then in May I was charged 89.95 and 92.53. Thought since I had sent the email that it would be cancelled. Then in June I was again charged $89.95 and 92.53. Again I sent an email. Then in July I was again charged 89.95 and 92.53. I called and the person on the phone kept telling me to try using the product differently and try to keep me from canceling. I kept telling her to cancel my order that the product made my face breakout , but she kept insisting that I should use the product and that she would send me some other product to use. I continually said no, absolutely not! Finally she said that she would cancel my order. Told her that I had sent the pruct back unopened and what was left of the trial order. I was told thst there would be no refund because I did not cancel my order before the 14 day trial was up. Told her that I had sent an email that I did not like the product and that I wanted my money back . i said I did in n email, but she said that I would not receive any refund, because I had not canceled in the 14 day time trial. So they got their unopened product back and I do not get my money back.
This report was posted on Ripoff Report on 07/27/2015 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auraluxauravie/internet/auraluxauravie-body-vibrantskin-corrector-total-rip-off-carlsbadand-san-diego-californi-1244555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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