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Report: #1173675

Complaint Review: Auravie Skincare - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Brian — mesa Arizona
  • Auravie Skincare PO Box 10465 Van Nuys, California USA

Auravie Skincare Auravietrialkit.com free trial just pay one time shipping Van Nuys California

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Sthey send you an offer for a free trial of some facial products.. Saying all you need is to pay a one time shipping and handling charge. Then the following month you get a 100$ charde.

When you call to see what is going on they tell you that you sined up for there monthley product line. When you desput this they refur you to a contract page on the internet that was never listed in the original offer email. When tou tell them that they say that they are going to help you and refund you 30$ even tho they are not allowed to do so. Upon further disapproval and more threats to report and get lawyers involved.

They will put you on hold to go talk to there superviser.when they come back they now have approval from there supervisors to refund you 45$. The whole thing is scripted and the customer service rep is some indian person working at a call center over sea because no american would do that job knowing that the whole thing is a scam and that they are ripping everone off.

I was surprised to come here and see how maney cases of this has happend and that no one aka lawyer has sued them over this yet. If anyone has any idea how to get my money back i would love to know i hung up on the ahboo customer service rep so i dont even think i will get the 45$ back.

Im goning to contact my bank and report it as an un authorized charge and hope that that works.

This report was posted on Ripoff Report on 09/01/2014 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auravie-skincare/van-nuys-california-91410/auravie-skincare-auravietrialkitcom-free-trial-just-pay-one-time-shipping-van-nuys-calif-1173675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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