Complaint Review: Auto One Warranty Specialists - George Lopez - Irvine California
- Auto One Warranty Specialists - George Lopez 310 Commerce- Suite 150 Irvine, California U.S.A.
- Phone: 949-475-9500
- Category: Auto Warranty
Auto One Warranty Specialists - George Lopez aka "George" Manager supposed to be Helping Co-Manager with back log of calls and refund processing Irvine California
*UPDATE EX-employee responds: facts
On or about Nov.26,2008 I got a letter stating that they received correspondence from me requesting cancellation of my contract, it also stated that they would contact the warranty company to initiate the cancellation. Once they receive confirmation from the Administrator that no claims have been paid and they have not been charged for my warranty,they will notify the finance company to cancel the policy. And that it would take ten weeks to complete. Then if I am eligible for and requested a refund and that they would issue a credit to my card or send a check depending upon original method of payment.
It is now Feb.12th 2009 and I have not gotten any refund.
I called the company yesterday afternoon and got nothing but, a run around, with voicemail to many different people; I did get one person to tell me that it is being processed and that it might take " Three " more weeks before I might get my refund.
Harker Heights, Texas
This report was posted on Ripoff Report on 02/13/2009 07:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-one-warranty-specialists-george-lopez/irvine-california-92602/auto-one-warranty-specialists-george-lopez-aka-george-manager-supposed-to-be-helping-423962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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