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Report: #288064

Complaint Review: Auto Parts Giant (aka) Autopartsgiant.com - Bellhaven California

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  • Reported By: yorktown Virginia
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  • Auto Parts Giant (aka) Autopartsgiant.com autopartsgiant.com Bellhaven, California U.S.A.

Auto Parts Giant (aka) Autopartsgiant.com BAD NEWZ APG keeps core charges APG lies to customers and credit co. Bellhaven California

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AutoPartsGiant kept my core charge for 10 months until AMEX threatened to take the money from them. The 30 day core return (policy), came 10 months later on a hand scribbled check. a dozen phone calls. "check's being processed;check's with a supervisor; already credited". All lies.

Returned a warrenty unit, same result. More Lies.I logged 14 calls to their credit supervisor. resent all my USMail receipts, listened to more lies.
Finally turned, this too, over to AMEX to investigate.

First they told AMEX that they never got the returned unit.BS Then they said credit was issued.BS Then they even sent a delivery ticket for a unit to another state. Then they said that a second credit was issued.BS

AMEX took the money from them. Nov 07.This fiasco started in December 05.
Their prices and selection are good, but after all of my dealings with them, I'm sure that they use deceptive practices to skim money from customers.
Most people won't chase the money for two years and they know that.

Tony
yorktown, Virginia
U.S.A.

This report was posted on Ripoff Report on 11/30/2007 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-parts-giant-aka-autopartsgiantcom/bellhaven-california/auto-parts-giant-aka-autopartsgiantcom-bad-newz-apg-keeps-core-charges-apg-lies-to-288064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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