Report: #1163091

Complaint Review: Auto Parts Warehouse.com - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Fri, July 18, 2014
Updated: Fri, July 18, 2014
Reported By: Broncsfan01 — Wellington Florida

Author Not Confirmed

Why?

Auto Parts Warehouse.com Nationwide USA

Phone: 424-702-1455
Web: autopartswarehouse.com
Category: Auto Parts

Auto Parts Warehouse.com autopartswarehouse.comAuto Parts Warehouse SCAM ARTISTS - RIPOFF COMPANY Carson CA Nationwide

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I ordered a remanufactured power steering pump from them and after receipt returned the product. I followed their 15 step return process, received RA information and followed it precisely. I returned the product in the original packaged UNOPENED and UNTOUCHED. After waiting the 4 weeks for refund with nothing there I called them. They first claimed to have never received the product back and the customer service rep hung up on me when I was getting the tracking number to prove it was received. Called back and gave them the tracking number, then the story quickly changed to "we can't refund you because you sent back a used product"?!?!?! I explained again that it was returned to them without the box ever being opened and they even acknowledged that it was received unopened, ubelievable!!!

They are still refusing refund and claiming it is used!!! They are a complete SCAM - STAY AWAY, you will regret doing business with them.

This report was posted on Ripoff Report on 07/18/2014 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-parts-warehousecom/nationwide/auto-parts-warehousecom-autopartswarehousecomauto-parts-warehouse-scam-artists-ripoff-1163091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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