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Report: #668249

Complaint Review: AUTO PLEX 2000 - Lake Charles Louisiana

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  • Reported By: anonymous4u — Louisiana United States of America
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  • AUTO PLEX 2000 1240 E Prien Lake Rd Lake Charles, Louisiana United States of America

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My Husband wanted a bigger truck, so he saw a ford f250 super duty at AutoPlex 2000 at 1240 E Prien Lake Rd in  Lake Charles, La. He traded in his Paid off truck. One day after getting the ford it starts jumping all over the road and blowing out blue smoke. So he calls  AutoPlex and told the salesman and he said your gonna have to wait till the manager gets back he is out of town, so the next day being Thanksgiving they are closed so he calls the next day and they say no manager is here and we will have to wait till Monday.

Monday rolls around and they tell him its a done deal, even though we have not gave them the title to the nissian yet nor signed it over, they insist that the ford is ours and they will have to see about getting it fixed. At this point we are concerned about buying a truck that has issues.

So we just want our nissian back,Charlie Ceaser tell us to bring the truck to Bolton Ford to see what is wrong with the ford and they would fix it, we say we just want our nissian back they insist its a done deal, we have no 60 day plate, no registeration. They put us in a Saturn to drive while they figure out what to do.

At this point i have had enough with the run around, I go up to Auto Plex and DEMAND my nissian back, once agian Charlie Ceaser tells me its a done deal and i will NOT get my nissian back and he dont even need the title to my nissian they will just file for a lost title. He also tells me that he bought my nissian as an out right buy, i never got no bill of sale nor sigend the title to him, I am Perplexed as to why this idiot thinks cause I am a women I am ignorant as to how this works??? We proceed to argue, I call the Sheriff dept. the deputy comes out and listens to my side and theirs and tells me in his excat words" IF I COULD GO GET YOUR KEYS FOR YOU I WOULD, THIS DOESNT SEEM RIGHT. but its a civil matter. So i File a Compliant with the used car commissioner.

Later on that day Bolten ford calls my husband to let him know the repairs are gonna cost $4895.00  to fix the ford and also inform him that the truck has no cadallic converters (which its illegal to sell a vehicle without)  so my husband tells bolton ford to call auto plex and let them know, so bout 30 mins later Van AKA the GM of Auto Plex calls us back and tells us to go pick our nissian up.

This dealership is a ripoff, everybody rides cause they stick you in a note that you will be paying out the butt for, dont get caught up in their bull rent to own code word RTO, READ AND UNDERSTAND EVERYTHING YOU SIGN!!! Sale price was $36,000 after i would have paid 120 bi weekly payments, i would have paid $43,000 for a 2005 ford f250, then come to find out it was online for $20,000??

We got lucky, if i would have signed that title over we would have been out a truck and stuck with a broke one, and still have notes to pay...

This report was posted on Ripoff Report on 12/04/2010 11:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-plex-2000/lake-charles-louisiana-70601/auto-plex-2000-tried-to-rip-me-off-lake-charles-louisiana-668249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

How Dare You Get the Sheriff After This Wonderful A+ Rated BBB Business? HOW DARE YOU!

AUTHOR: Jim - (USA)

POSTED: Sunday, December 05, 2010

You were fantastic!  I hope the sheriff deputy showed up in the showroom when other customers were present!


The A+ BBB rated operation indeed thought you were stupid and indeed hoped you would forget about this.  But not you!  You were fantasic and I will never, ever need to refer to you as a "doormat".


So take away from this experience how you were a SMART CONSUMER and spread the word to everybody you know how you handled this.  Also spread the word how the BBB goes along with what they tried to do to you.  This dealership BOUGHT and PAID FOR a PHONEY ACCREDITATION from the BBB.  That's what the BBB does!  They SELL memberships and SELL phoney accreditations so that the dealership can use the "BBB" logo to aide in their FRAUD and DECEPTION.  The BBB is just like some offshore boiler room operation selling phoney college degrees.


Great work!  Don't ever forget how to be a smart consumer and don't ever forget how the BBB is out to SCREW the public by SELLING these PHONEY ACCREDITATIONS to anyone who wants to have one to aide in their FRAUD and DECEPTION.


And like I said BBB, you don't have the guts to defend yourself here.  You are very well aware of how many legitimate businessmen and women know all about the BBB CONGAME!

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