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Report: #566420

Complaint Review: Auto Repair Warranty Michael F. Petruziello - Cleveland Ohio

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  • Reported By: Justice — Oakland New Jersey USA
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  • Auto Repair Warranty Michael F. Petruziello 21300 Lorain R.D. Cleveland, Ohio United States of America

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I'm providing this information because it can only help those who have been scammed by these people.  As many of you have found out, Auto Repair Warranty (Auto Repair Group), is no longer in business.   I have been burned by this company TWICE.  I have two warranties with them, one I purchased in February 2006 and one in September 2009.  I decided to make a claim in mid January 2010 for the first time ever.  Well, you all know the rest of this story if you're posting on here...No positive outcome. I went right to my credit card company which I made payments on for the warranty that I purchased in 2009.   I was able to recoup the $1200 (I used the payment plan)  I spent on the warranty in September since I used my credit card.  You may want to explore this option, if you paid with a credit card.  There's a good chance you can get your money back especially if it's within a year or so.  As for the warranty I purchased in 2006 for $2600, my credit card company is still pursuing this, however I may not see this entire money, but rather a pro-rated amount.  Hey it's better than nothing! Litigation is always another possibility.    Since this all unfolded, I have been investigating (as many of you may have been) this company  and the people who are in charge of running it.  Michael F. Petruziello and Michael R. Petruziello are the names associated with Auto Repair Warranty according to the Cleveland BBB, and other sources.  It's a father and son operation.  I have found many useful pieces of information which clearly shows these people are scamming us.  First, Auto Repair Group is now Travelers Auto Warranty and/or Vehicle Support, this just in the past month or so.  Both companies according to the Cleveland BBB have Michael R. Petruziello as president/owner/manager and they are all connected back to Auto Repair Warranty.  I have two lawyers dealing with this.  There is plenty of other information that I have dug up.  Also, given the extensive "underground" corporate twists and scams by this father and son operation, there may be grounds for a class action lawsuit against them.  I am currently talking with a lawyer regarding this and if you are interested in getting on board I can give you his email.   Also, I would suggest filing with the Cleveland BBB, Ohio Attorney General, Customer Complaints, FTC, and you states insurance borough.  I know the lines/email at auto repair warranty are no longer working and many of you are frustrated with finding ways to contact these crooks , however I did find a few contact numbers which got me in touch with both Jr. & Sr.  so, if you want to contact the one's responsible for stealing hundreds of dollars from your pocket...here's what I have  Michael F. Petruziello 330-723-8573 (he will likely tell you that you have the wrong number and that there's nobody here by that name or anyone being associated or knowing anything about Auto Repair Warranty at least that's what he told me...who knows maybe it was a wrong number...yeah right ). Michael R. Petruziello (son)  866-317-4300 & 440-333-3153.  He is very nasty and will likely first pretend he has no affiliation with ARW (he answered saying Travelers Auto Warranty), then he will proceed to tell you your wasting your time and money pursuing ARW.  He will then hang up on you and he might actually call you back a few minutes later, yes he called me back after I threatened litigation!   

 

This report was posted on Ripoff Report on 02/08/2010 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-repair-warranty-michael-f-petruziello/cleveland-ohio-44126/auto-repair-warranty-michael-f-petruziello-auto-repair-group-stole-my-money-class-there-566420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#8 Consumer Comment

I would like to join in any action against these people

AUTHOR: robr32 - (United States of America)

POSTED: Wednesday, September 29, 2010

Went to call in a claim today, first time since getting the policy in 2006...no phone numbers available

(((Redacted))), guy said they had nothing to do with Auto Repair Warranty

Anyway, let me know if there is any action being taken & how I might assist / get in on it

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#7 Consumer Comment

Ripped off

AUTHOR: Anonymous - (United States of America)

POSTED: Friday, September 17, 2010

I to have been taken by this company and would like to join the class action , can you email me more info .

     Thank You

     Roger

 

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#6 Consumer Comment

I AGREE - LETS START A CLASS ACTION SUIT

AUTHOR: Steve-California - (United States of America)

POSTED: Friday, March 19, 2010

I have been ripped-off by this company as well. Over the past year I have taken my car to get fixed 3 different times. I believed it to be "warrantied" by Auto Repair Warranty aka Auto Repair Group, I still have my contract locked in my file cabinet, and they have NEVER paid as agreed. I gave them 100% of the funds for the warranty coverage, and we must STOP THIS MADNESS. They will continue to take peoples money without providing the warranty coverage as agreed. This is fraud and we owe it to eachother and the American people to rise up and put these people in place. If there is anything I can do to file a class action lawsuit please let me know & I will get started right away!

Steve - From California

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#5 Consumer Comment

I am a victim of this warranty group as well

AUTHOR: shawnh199 - (United States of America)

POSTED: Tuesday, February 16, 2010

Thank you for the info you provided in this report. I tried contacting the Auto Repair Group today to submit a claim. I have been consistently denied claims for the past several months from this company as they state the warranty only covers internally lubricated parts. Not really "bumper to bumper as they claimed. Of course, I was not able to reach this company by phone and discovered their web site no longer exists. I did have one "successful" claim with this company after my vehicle sat at the repair shop for over 3 weeks before they would pay for the part and have it shipped and pay for the repair.

Please contact me if there is any type of lawsuit being filed against these guys.

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#4 Consumer Comment

NASTY!!!!!

AUTHOR: gclark1 - (USA)

POSTED: Tuesday, February 16, 2010

Thanks for those phone numbers in your report. I finally talked to both mikes. The son is very nasty he even threatened violence. They did just like you said claiming to know nothing about auto repair warranty. The son said  I have no course of action because I purchased an uninsured product. He called me and others  a--holes for doing so. He said he would love to take more money from me in court. I say Game ON.  Nice touch with the personal cell number as it seems to annoy him that we have it. These crooks are gloating in the fact that they scammed everybody. I hope a class action lawsuit  happens quickly. Please email me Lawyers info.

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#3 General Comment

we need justice served

AUTHOR: timmy - (United States of America)

POSTED: Monday, February 15, 2010

i have also purchased a warranty from this company, but have not had to use it yet. i called them today to see about getting one for my truck, thats when i noticed the problem. so i got on the internet and checked this out,and found all these reports against this company. i purchased mine in january 09'. if you can help me with this problem, i would gladly appreciate it. if u know of any legal action to take, let me know.    if there is a legal firm that sees this and would like to take the case, please help us who have been screwed over

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#2 General Comment

RIPPED OFF

AUTHOR: angry - (United States of America)

POSTED: Sunday, February 14, 2010

I'M TOO A VICTIM OF AUTO REPAIR WARRANTYS SCAM..I'M OUT 1250.00 AND HAVE NO WARRANTY ON MY CAR.. THIS WHOLE FAMILY SCAMMED MANY PEOPLE OUT OF THERE HARD EARNED CASH AND THEY SHOULD PAY EVERYONE BACK. OPENING UP ANOTHER WEBSITE MAKES THEM THAT MUCH MORE CROOKED. CLASS ACTION LAWSUIT IS FINE WITH ME.PLEASE KEEP ME INFORMED

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#1 Consumer Comment

I too am a victim

AUTHOR: gclark1 - (United States of America)

POSTED: Sunday, February 14, 2010

I have been ripped off also. I agree with everything you have written. I am interested in getting involved in a class action law suit and would like to be contacted. They got me for $1400 and never paid any of my valid claims. Now they just change their name and start over again.  This must be stopped. Any info would be great.

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