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Report: #288769

Complaint Review: Autologic - Bellevue Washington

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  • Reported By: Bellevue Washington
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  • Autologic 1407 132nd Ave NE #3 Bellevue, Washington U.S.A.

Autologic REPAIR SCAM Bellevue Washington

*REBUTTAL Owner of company: Flaming a good auto repair shop

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Autologic either intentionally deceived me, or did a terribly poor job at least. They charged me a total $1,088 on a 1997 Ford Escort only to tell me a year later that my car couldnt be fixed without spending another couple of thousand dollars.

The car was involved in an accident in Feb 2006. When I first approached Autologic in June 2006, they said they had identified ALL the problems and a guy named Domenic stated that their repair job would make my car run well for 2 years. A year later, they changed their stories and told me that my car had other bigger problems "apparently" (as they told me) caused by the SAME accident (I don't have other accidents over that period) and needed to cost another couple of thousand dollars. Note, its a car only worth about $1,500. If it's "apparent", why they didn't tell me at the 1st time? They knew that if they did, I would be scared away and would not make any investment in the car

I started working only last year after graduating from a college. $1,088 is a whole lot of money to me when I still owned $40,000 student loan. The car is now dumped in the parking lot after only one year of their service.

Jeff
Bellevue, Washington
U.S.A.

This report was posted on Ripoff Report on 12/03/2007 10:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autologic/bellevue-washington-98005/autologic-repair-scam-bellevue-washington-288769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Flaming a good auto repair shop

AUTHOR: Frank - (U.S.A.)

POSTED: Sunday, March 16, 2008

The person who filed the Ripoff Report met me in Issaquah Court and lost his case against us. Why? Because we did not RIP HIM OFF. The car developed a coolant leak from the radiator thousands of miles after we first saw the car. The customer had had some poor body work done on the car that would have made it difficult to replace the radiator. Suddenly it was our fault. We had not even worked on the cooling system - the body work was done long before we saw the car. It is always a shame when consumers decide the auto repair shop is the cause of problems that do not relate to any previous repairs performed by the shop. We always take good care of our customers - just ask the Better Business Bureau and AAA of Washington. Sincerely, Frank Spicer, Owner.

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