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Report: #603511

Complaint Review: Automotive Diagnostic Center, INC - Marysville Washington

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  • Reported By: Used Up — arlington Washington USA
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  • Automotive Diagnostic Center, INC 14428 Smokey Point Blvd #1 Marysville, Washington United States of America

Automotive Diagnostic Center, INC Dishonest shop owner. Marysville, Washington

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  After reading reports about A.D.C.I felt the need to respond. Mr.Wilbur has some top notch honest technicians.  Sorry to say that integrity DOES NOT see its way to the treatment of customers or employees. The fact of the matter is he is a thief! 

 

 Front end work is performed,customers ARE charged for an alignment and a majority of the time an alignment is not done.  Mr Wilbur does not even own an alignment machine. On occasion a vehicle is sent out and aligned but more often than not people are charged for the service and it is never done!  In Mr Wilburs own words "set the toe and let it go."

 

Diagnostics are charged double time! Half hour billed as an hour and hour billed as two.  I will be the first to admit the purpose of any company is to make money but that does not excuse out and out theft. 

 

 Employees take it in the shorts as well. Overtime is manipulated or just not paid. Benefits are non existent and the pay is overall low. When you consider the labor rate at A.D.C. is the highest around you have to wonder where it all goes?

 

Mr. Wilbur of course lives like a king stepping on everyone he can along the way. He is a thief as simple as it gets. I will say if you want to be treated fair at A.D.C. go to Monroe. It is the same company yes but the manager there is ethical and you will be treated fairly and what you pay for is what you get. Mr. Wilbur on the other hand is the captain of a sinking ship. Don't let him take you along for the ride. 

 

Labor and Industries are now involved.   

This report was posted on Ripoff Report on 05/14/2010 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/automotive-diagnostic-center-inc/marysville-washington-98271/automotive-diagnostic-center-inc-dishonest-shop-owner-marysville-washington-603511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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