Automotive Management Tow DecisionUniversal TowingDecisive Towing Over the top surcharges for a vehicle towed from a crash Philadelphia Pennsylvania

Jan 25 , 2014. Our driver was involved in a collision driving a small car.  He should have called the Police but he didn't. A tow truck was there in one minute flat and solicited our guy to tow him.  Being from out of state , he accepted not knowing who to call. His car was towed 11 miles to the tow yard. 

Jan 27 , we call to get the amount owed and are told " i am not at my computer , I will call you back. ".  No call was returned.

jan 28, we call again and get the same reply. 

Jan 28 a few hours later we call again and this time get another person who tells us the total will be $920.  And they only accept cash.

i look the company " Automotive Management " up on line and there is no info. And no website.  I Google their phone  number and get a lot of info.  

They have had had the same phone for several different companies.  Tow Decision. Universal Towing and Decisive Towing.  The sign outside of their business says Decisive.   A lot of information is available showing MANY complaints of over hanging people and having their Phil Tow License revoked a number of times ( thats why they have multiple names) 

According to the Philadelphia City Ordinance on Towing ( anybody who tows in the city is regulated by them) , the tow is allowed to be $50 , $2 per mile and $25 per day storage. 

The total should have been $197 from the crash Saturday until we picked the car up on Wed. 

They charged me $920.00

Tow driver fee. $225

Winching fee.  $210

cleanup fee.   $75

yard fee.        $75

Admin fee.     $125

Daily Storage. $45

i told the guy I dealt with all of my discovery information on his company and he said they didn't tow it , they just stored it. I told him that you are then at least an agent for the tower. He disputed that claiming that Center City Towing did the tow.  I searched and searched and only found a non working number for them. Tow companies don't stay in business if they don't have a good phone number. 

I told him if I have yo pay one dollar over the $197 that I would be filing a formal complaint with the City.  He then told me that our driver consented to the tow and that nullifies the city ordinance.  I informed him that HIS driver solicited the tow which is against city ordinance which negates his claim ( which I do not believe let's him off of the hook to charge whatever he wants) 

Remember , the name on the business says Decisive Towing.  The receipt he printed out had the name of Tow Decision. One of the companies specifically targeted by Philadelphia City.  I also noticed he has a nice fleet of NEW Ford F-450 diesel tow trucks that were coming and going on a regular basis.

Remember these names and ASK before you allow anyone to tow your car.