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Report: #1361060

Complaint Review: AUTONATION NISSAN OF LEWISVILLE - Lewisville Texas

  • Submitted:
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  • Reported By: mcscredit — Irving Texas USA
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  • AUTONATION NISSAN OF LEWISVILLE 1601 S Stemmons Freeway Lewisville, Texas USA

AUTONATION NISSAN OF LEWISVILLE Dealer added Texas Protection Plan without permission or any discussion with consumers. Lewisville Texas

*Consumer Comment: They Got You and You Allowed It

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AutoNation Lewisville Failed to disclosed that dealers Texas Protection Plan for 999.00.  In a prior dispute with the Better Business Bureau they claim they told me about the plan 6 times on 6 different documents, 3 in which they claim they have my signature.  They claim  Nissan provided them with a document in which I acknowledged the Texas Protection plan

but failed to provide proof of the documents. I was never asked to accept The Texas Protection plan that they only force on consumers without permission.  I am seeking a refund of the Texas bogus protection plan that I still do not know what is consist of on my deal.  The plan is not on my contract.  I found out about the plan when I needed my Retail purchase agreement a week after I noticed I did not have a purchase agreement.  The numbers on my contract did not add up.  I called the finance manager Anthony Luna to ask why I did not get a COPY OF MY RETAIL PURCHASE AGREEMENT.  Once I got home and reviewed my retail purchase agreement I saw the 999.00 Texas Protection plan then went on the dealership website and read complaint regarding other consumers who were not aware of the plan either.  I was also over charged for warranty and the vehicle I purchased was missing the front windshield weather stipping .  The dealership has been very unprofessional and uncoorporative in acknowlegement of the deceipt.  There are a number of other consumers that were not provided a copy of thier Retail Purchase Agreement in an effort to hide the Texas Protection Plan. 

 

 

 

 

This report was posted on Ripoff Report on 03/10/2017 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autonation-nissan-of-lewisville/lewisville-texas-75067/autonation-nissan-of-lewisville-dealer-added-texas-protection-plan-without-permission-or-1361060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

They Got You and You Allowed It

AUTHOR: Jim - (USA)

POSTED: Friday, March 10, 2017

 You stayed you reviewed the paperwork AFTER the deal. Since you stated the figures didn't look right, do you kind of think maybe you should have been a smart consumer and read the paperwork BEFORE you signed it?????

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