Complaint Review: Autopartsdirecttoyou.com - Indian Harbour Beach Florida
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- Author Confirmed
- Autopartsdirecttoyou.com 101 Central Rd Indian Harbour Beach, Florida U.S.A.
- Phone: 866-7702771
- Web:
- Category: Auto Parts
Autopartsdirecttoyou.com Only Gave me half my refund for they're mistake! Indian Harbour Beach Florida
*Consumer Comment: Sherry you dumb a**
*Consumer Comment: MAYBE YOU ARE THE PROBLEM!!!!!
*Author of original report: More info
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I originally ordered both driver and passenger side control arms for my truck, I have a 2005 edition. The salemans name that helped me over the phone was TJ and said they had the parts and could send them to me. 5 days later the pack arrived and it was they control arms, but they were to a 2004 Ford f150 not an 2005.
I called and talked to a gentlemen and explained that they were the wrong ones and he send me a email with a UPS label to return them which I did. They got the package back a week later which was signed by the "manager" Joel. and never gave me a refund.
So i called that thursday, friday, saturday, and then monday to see what was going on with my refund and all I got was Joel hasn't been in to do the refund... So finally after talking to one of there understanding employees named Jack, he called Joel and pushed for my refund cause he himself said," I'm sorry and I know where your coming from"!
Well they send me a refund of half the price I paid for the item and wont return any of my emails and phone calls, and tell me everytime I call Joel is in a meeting or some BS excuse. Basically the moral to this story is "the customer shouldn't ahve a pay for your mistake as a company"!
Damian
woodland, California
U.S.A.
This report was posted on Ripoff Report on 10/09/2008 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autopartsdirecttoyoucom/indian-harbour-beach-florida-32937/autopartsdirecttoyoucom-only-gave-me-half-my-refund-for-theyre-mistake-indian-harbour-b-379669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Sherry you dumb a**
AUTHOR: PissedOff - (United States of America)
SUBMITTED: Tuesday, January 26, 2010
Sherry your joels wife so shut up dumb a** and stop lying.
JOEL http://www.facebook.com/search/?q=joel+cohen&init=quick#/profile.php?v=info&ref=search&id=1584660569
SHERRY http://www.facebook.com/search/?q=joel+cohen&init=quick#/profile.php?id=555228472
You guys are both ripoff artists
#2 Consumer Comment
MAYBE YOU ARE THE PROBLEM!!!!!
AUTHOR: Sherry - (U.S.A.)
SUBMITTED: Tuesday, April 28, 2009
FIRST OFF ANYONE WHO GOES OUT OF THERE WAY TO TRY TO DESTROY A COMPANY NEEDS MEDICAL EVALUTION! I BUY FROM THESE GUYS ALL THE TIME AND NEVER HAD ANY PROBLEMS... ALSO THEY ARE EBAY'S TOP 5000 VIEWED!!! YOU CAN'T PLEASE EVERYONE ALL THE TIME! WHEN YOU SELL THOUSANDS OF PARTS A DAY AND GET ONE COMPLAINT THAT IS GOOD! THEY ARE HONEST AND THE BEST PRICES AROUND! TRY THEM YOU WILL SEE! DONT LISTEN TO AN ANGRY PERSON SET OUT TO DESTROY A COMPANY! THEY HAVE 30,000 POSITIVE FEEDBACKS!! HOPE I HELPED!!!
#1 Author of original report
More info
AUTHOR: Dmouton747 - (U.S.A.)
SUBMITTED: Thursday, October 09, 2008
Here is just some of the complaints filed on ebay about this company just in the last three months!!!
*SOLD ME AN UNUSABLE PART, THEN CHARGED ME $25 TO RETURN.HORRIBLE CUST SERVICE!!! Buyer: billroy436 ( 297) Sep-26-08 21:04
* F REALLY BAD! I GOT RIPPED OFF. THEY SENT THE WRONG PART. MADE ME PAY S/H 2xs Buyer: buyinwhatyersellin ( 1818) Sep-10-08 20:23
Windshield Wiper Arm Remover (#260271183540) US $4.75 View Item
* Received a defect and returned for another. But, never sned me back. I lost $60. Buyer: eye2heaven ( 27) Sep-09-08 08:40
87- 02 03 04 05 Nissan Frontier Window Lift Motor (#310069360811) US $49.99 View Item
* 25.00 restocking fee is not acceptibele. Buyer: jimvette59 ( 67) Sep-03-08 17:12
NEW Air Bag Clock Spring Caravan Voyager 1996-2000 (#260273769460) US $49.99 View Item
* Never comunicated just refunded? This transaction was a waste of time, Good luck Buyer: bigdaddydealer ( 423) Sep-02-08 09:06
Hose Pincher (#250272824083) US $9.25 View Item
* Item did not work,send back still waiting on my refund after more than 3 weeks . Buyer: hectorrmtz ( 40) Aug-19-08 14:24
93 94 95 GEO Prizm New Ignition Distributor 4AFE 7AFE (#260253901426) US $186.99 View Item
* Part not same as in pic. Poor quality Taiwan junk. Outrageous 62% restock fee Buyer: bastaquate ( 24) Aug-19-08 13:46
89 90 91 92 93 94 95 96 97 Ford Thunderbird Control Arm (#260252481632) US $39.99 View Item
* BEWARE!WRONG ITEM, DID NOT EXCHANGE/REFUND, POOR COMMUNICATION, VERRY BAD SELLER Buyer: tdi_stefanyuk ( 92) Aug-16-08 08:58
02 03 04 Air Bag Clock Spring Dodge Ram Pickup w/ radio (#250267193291) US $29.99 View Item
* I paid $50.99 returned it but only refunded $25.99. $25 restock? Buy Elsewhere! Buyer: jenigril ( 530) Aug-06-08 10:24
96 - 00 01 02 03 04 Mercury Sable Window Lift Motor (#250256803141) US $50.99 View Item
will not deal with again wanted more to restock part then it was worth. Buyer: boatingsid ( 100) Aug-04-08 20:00
85- 89 90 91 92 93 94 95 GMC Safari Power Window Switch (#250267197498) US $19.99 View Item
*SENT THE WRONG PART,, I SENT IT BACK A MONTH AGO NO REFUND HAVE HAD TO DISPUT Buyer: 69-mach-1-marty ( 218) Jul-12-08 19:09
73 74 75 76 77 1977 Oldsmobile Cutlass Rear Axle Shaft (#250250436181) US $135.99 View Item
What these guys are doing is sending people the wrong parts knowing that the customer is going to have to send back and they are charging them outrageous fees for their mistake and then reselling to other people and thats how they make their money!!!! Something has to be done about this! That list above is just in the last three months! WOW!
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