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Report: #396480

Complaint Review: AutoStyles Affordable Luxury - Mesa Arizona

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  • Reported By: Phoenix Arizona
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  • AutoStyles Affordable Luxury 2453 E.Main St Mesa, Arizona U.S.A.

AutoStyles Affordable Luxury They withheld my $100 by lying. Mesa Arizona

*REBUTTAL Owner of company: AutoStyles Affordable Luxury They withheld my $100 by lying. Mesa Arizona

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In June,2008,I tried purchasing a 2001 Volvo S80 from this dealership and gave $500 downpayment. Few days later,the car developed acute transmission problems and at the same time,the loan comapany denied my loan.I returned the car.

Management agreed to give me my downpayment the next day.It was not till almost 40 days later that they gave me $400.00.They retained $100.00 by saying that the Arizona department of motor vehicles kept that money for the 2 3-day temporary plate permits they gave me.Those p[ermits cost $1.00 each.I was so broke that I was happy to get the $400.00 back.I was bothered daily about that because, I sold cars for many years and never heard of such a charge.

I went to the arizona department of motor vehicles with the volvo's VIN and they checked it.No such money was exchanged between AutoStyles Affordable Luxury and the department.

I have called them repeatedly about refunding that money.They dont want to talk to me or return my calls.Even after I left a message that I will be reporting them to various agencies,they never bothered to call back.They cheated me out of my hard earned $100.00.Now look what I have to do to let others to watch out when doing business with this company.

Kenaz
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 12/01/2008 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autostyles-affordable-luxury/mesa-arizona-85213/autostyles-affordable-luxury-they-withheld-my-100-by-lying-mesa-arizona-396480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

AutoStyles Affordable Luxury They withheld my $100 by lying. Mesa Arizona

AUTHOR: Mo - (United States of America)

POSTED: Thursday, August 25, 2011

We sold Volvo to Mr. Kenaz . I got Mr. Kenaz approved based on what he wrote on the application. Once he approved for Auto loan, I  gave him the car.I also transferred the plate to his name. After few weeks I got a phone call from the bank saying they try to verify Mr. Kenaz's job but he no longer works there. Based on that bank declined to fund us.  I called Mr. Kenaz telling him that he did not put true information on his credit application and he needs to bring the car back ASAP. He took almost a week to return the car. After that we cancelled his plate so Motor Vehicle Department deducted the money for the time plate was used and cancellation fee. I showed Mr. Kenaz  how much money MVD deducted. It took us few weeks to get the plate cancelled. Once the plate was cancelled, I refunded the  balance to Mr. Kenaz. After I read his complaint against Autostyles, he told me he wrote it due to frustration since it was taking too long for him to get a refund. I explained him, it is MVD who took the time to cancel the plate. As soon as it is cancelled, I gave him the money. He promised me he will take his complaint back and I just noticed he never did that. I could have charge Mr. Kenaz for driving us car for a month since he falsify his job information on the credit application but I did not do it. I hope this complaint will be tossed out since we gave him full refund.
Thanks
MO

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