Aventura Technologies Sells faulty equipment and software that does not function correctly and refuses to return calls to resolve Hauppauge New York

I am a old customer of theres and i have invested over $75,000 with there company in the past two years. I have nothing bad to say against there company. All of the techs are great and the customer service was ontop of any small issue if any that i had. I am willing to show all my documentation to show how there company is a great company and better yet it is a USA technology company. which is one of the main reasons why i use them. Stop going to companies outsourcing tech support, i actually get a english speaking person on the phone everytime. Great company nothing but complements.

I used to work at Aventura Technologies and can tell you they are a complete rip off. We received numerous phone calls every day for costumer services , which was what I did and I was the first and only CSR they had. They have no protocol for handling complaints... the sales reps will not get back to you which leads to people calling back and complaining to the CSR who tey did not teach how to handle situations. Theyre return policy is ridiculous and the products literally are crap. I got frustrated for customers when I worked there. Tech support will not help you unless you buy A LOT of equipment and they dont return phone calls either. The owners are horrible liars. Not only do they not care about customers but they do not care about employees either.