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Report: #458265

Complaint Review: Avondale Hyundai (Germaine Hyundai) - Avondale Arizona

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  • Reported By: Goodyear Arizona
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  • Avondale Hyundai (Germaine Hyundai) 104th Ave. And Papago Fwy. (I-10) Avondale, Arizona U.S.A.

Avondale Hyundai (Germaine Hyundai) Sonata Recall Denial: Service rep denies the recall for my 2002 Sonata for inside door handle peeling even though recall on TV news. Avondale Avondale Arizona

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Called today to make appointment to get my door handles replaced per the TV news recall for the peeling door handles on my 2002 Sonata. The Avondale Service Rep claimed that there was no recall for that problem. I explained it was on the TV and my car was under that recall. He insisted there was not recall that he knew of.
So, I saw this website and decided to let everyone know that the problem continue with this dealer.
My car has been serviced for this problem twice since buying it brand new. It is well maintained and like new, thus the problem is not from owner abuse.
The door handles separate and peel causing severe razor cuts that are difficult to stop the bleeding. We were almost sued by a valet that recently cut his hand on my door handle when he parked the car.
So, when I heard the TV recall, I thought, finally, Hyundai is doing something about the problem...or do we have to initiate a class action lawsuit. Anyone interested?

Cindy
Goodyear, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/03/2009 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avondale-hyundai-germaine-hyundai/avondale-arizona-85323/avondale-hyundai-germaine-hyundai-sonata-recall-denial-service-rep-denies-the-recall-fo-458265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Good idea!

AUTHOR: Flynrider - (U.S.A.)

POSTED: Thursday, June 04, 2009

A class action lawsuit because a particular dealership didn't have info on a recently announced recall? Get real.

Seriously, it helps if you do a bit more research than the TV news. The recall was only announced last Wednesday. The NHTSA site which has the official info says :

DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2009. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

The actual recall may not have begun yet. Why don't you call the number listed and find out the details?

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