Axia University Of Phoenix THEY WANT ME TO PAY FOR THE CLASSES THAT I DIDN'T PASS WHICH IS FINE, BUT TO ADD A $2035 REFUND FEE BC THEY HAD TO SEND THE SAME AMT OF MONEY BACK TO THE LENDER DOES NOT MAKE SINCE? Phoenix Arizona

I ran into this problem when the school overpaid by $1500. They attempted to bully me into paying the money back right then. After getting no where with them by being polite, I got rude. I am now waiting for them to take the money I owe out of my next disbursement. Do NOT let them bully you. They have the information you need. They have to give it to you. Stay in contact with Wells Fargo and contact every Supervisor you can until you get an answer that satisfies you.

Other then that good luck and stay on top of things.

I am experiencing the same problem. Started school...loved it. Failed a few classes ,re-tookthem.Took 6 months off. Returned to school. Recieved a refund. Was told my upcoming classes are " On Hold " because Ineed to pay for them. I was told that I am now responsible for managing my own funds. I wish they would have told me before they sent my refund. three grand is hard to come up with. I have been attending this school for a few years and this is the first this has happened to me. My upcoming course costs were always taken out in the past. I wish Iwould have been informed. I have 12 credits left before I get my degree.It looks like I may have my classes paid for in ayear. I am very disappointed . It only makes quitting sound easier.
Punxsutawney, PA USA

Unfortunately, I can't break down all of the costs and the why's, but I will let you know that I wouldn't work for a company that operates illegally or even on a shady level. Every move we make is under instense media, public, and government scrutiny because of our "non-traditional" modus operandi.

That being said, we make it as clear as we can in the enrollment department with our students that it is vital to read and understand all documents pertaining to your finances. You have to know and understand the MPN as well as the attendance, finance, and grade policies. They are right in the application.

Firstly, financial aid money cannot cover a fialed class, so if you paid for two blocks, fialed, then re-took the block and failed again, you owe for both blocks. I'm really sorry for your tough situation, and I sympathize. But you had to know about this before starting class. We usually never offer payment plans, but you can always send in a couple hundred bucks towards your balance and stay in contact with us to keep you out of collections.

Keep in mind that tuition rates increased July 1st. I know this is overwhelming, but do what you can to contact someone. If you can't get your finance counselor, call the student services general number and someone will help you from there.