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Report: #225137

Complaint Review: Azuma Leasing - AUSTIN Texas

  • Submitted:
  • Updated:
  • Reported By: COLTON California
  • Author Confirmed What's this?
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  • Azuma Leasing 2905 SAN GABRIEL STE 218 AUSTIN, Texas U.S.A.

Azuma Leasing Steals your money, fraudulent credit reporting, and they will harass you. Ripoff AUSTIN Texas

*Consumer Comment: YOU are wrong OP

*UPDATE Employee: Response From AZUMA Leasing

*UPDATE Employee: Response From AZUMA Leasing

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When I signed a lease with Azuma, it was like making a deal with the devil. This company is out of control. They took money out of my account without my authorization and then had the nerve to report a charge off/collection account to my credit. My account has been current for a year and they still have a negative mark on my credit and refuse to remove it. They also lost one of my money orders for payment.

When my account became past due due to the money order being lost, their collections person, Adam, started calling me to collect payment. He called me at least 10 times in one day which is clearly a violation of the FDCPA collection calls and the California civil code, but it doesn't stop there. He then told me that if I didn't return their equipment he would have me arrested on grand theft charges. Me being the person that I am, I cursed him out and then hung up on him. I guess this upset him, so he decided to call my parents, which were references used when I opened the account, and told them he was down at the police station getting a warrant for my arrest on grand theft charges. This, of course, is also a violation of CA civil code because he disclosed my debt to a 3rd party and he threatened me. These intimidation tactics are clearly against the law.

I filed a complaint with the Better Business Bureau, the Federal Trade Center, Equifax and with another consumer rights advocacy group called Call for Action. Azuma responded to my complaint filed with the BBB by saying they aren't required to follow FDCPA laws because they aren't a 3rd party collection agency and everything they've done is stated in my contract. I don't think so.

Someone from their customer service department tried to make a settlement with me by agreeing to waive all late fees, dry run fees, a deletion from my credit report, and a buyout for the fridge i'm leasing at $273 if I agree to pay November and December's payment. Now, this might sound like a good deal but i've been paying on this fridge for 14 months @ $24.95/month, which means i've already paid $349.16 plus taxes and now they want me to pay another $273 for a toal of $622.16 plus tax. This exact fridge cost about $369 in retail stores. I've also been denied credit because the negative credit reporting has been there for a year.

At this point I am fed up and do plan to take this company to small claims court and sue them for punitive damages. If there are any others out there that have been scammed by this company, let's rally together and get a class action lawsuite filed against them. They need to be stopped immediately. We, as consumers have the right not to be harassed, threatened, intimidated, lied to, and violated.

Jamicia
COLTON, California
U.S.A.

This report was posted on Ripoff Report on 12/13/2006 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/azuma-leasing/austin-texas-78705/azuma-leasing-steals-your-money-fraudulent-credit-reporting-and-they-will-harass-you-ri-225137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

YOU are wrong OP

AUTHOR: D K - (U.S.A.)

POSTED: Wednesday, February 18, 2009

You said "Azuma responded to my complaint filed with the BBB by saying they aren't required to follow FDCPA laws because they aren't a 3rd party collection agency and everything they've done is stated in my contract. I don't think so."

Hate to burst your bubble (since you seem to think you know it all) but they are completely correct, the FDCPA laws ONLY APPLY TO 3RD PARTY COLLECTORS, NOT original creditors.... Also everything you agreed to IS in your contract and the next time you sign anything, I highly suggest you not be lazy and read what you are agreeing to... Stop whining, when YOU are at fault.

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#2 UPDATE Employee

Response From AZUMA Leasing

AUTHOR: Azuma Leasing - (U.S.A.)

POSTED: Wednesday, February 18, 2009

Here at AZUMA Leasing we put customer's first and pride ourselves on providing only the highest level of customer service. AZUMA Leasing does not run it's customers' credit cards without their permission. Each customer has a due date that never changes. We understand that from time-to-time things happen that may delay a payment. If a payment is not received on or before it's due date we even grant a grace period before taking any collections action and/or exercising our credit policy. AZUMA Leasing will even refund any money taken in such a way if an alternative form of payment for the past due balance is provided by the customer.

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#1 UPDATE Employee

Response From AZUMA Leasing

AUTHOR: Azumaleasing - (U.S.A.)

POSTED: Wednesday, February 04, 2009

Here at AZUMA Leasing we put customer's first and pride ourselves on providing only the highest level of customer service. AZUMA Leasing does not run it's customers' credit cards without their permission. Each customer has a due date that never changes. We understand that from time-to-time things happen that may delay a payment. If a payment is not received on or before it's due date we even grant a grace period before taking any collections action and/or exercising our credit policy. AZUMA Leasing will even refund any money taken in such a way if an alternative form of payment for the past due balance is provided by the customer.

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