Complaint Review: Balmer & Kalt
Balmer & Kalt no Guru Internet
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I ordered a pilot's watch , the advertisement came with free shipping I was charged with shipping I protested a "GURU" their term for customer service KIM contacted me saying free shipping was only available on Christmas, the next day I received another email offering free shipping on any orders I emailed Kim he thanked me and said he would report it no offer to credit the shipping .
The watch took 3 weeks too arrive when it did the band was impossible to use without having 3 hands it is inflexible the wholes are too small for the inserting prong, again email identifying the problem "GURU" response clearly trying to tie me to their return policy by asking if the watch was damaged I read the policy and did not bite stating that the watch was unusable therefore damaged, smelling a scam I contacted Amex my card and disputed the charge, have not yet had any response from this vendor beware
This report was posted on Ripoff Report on 04/12/2017 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/balmer-kalt/internet/balmer-amp-kalt-no-guru-internet-1367384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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