Report: #1502635

Complaint Review: Balsam Hill - Redwood City CA

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Ripoff Report is Xcentric Ventures

Submitted: Sun, December 06, 2020
Updated: Sun, December 06, 2020
Reported By: Dissatisfied Customer — United States

Author Confirmed

Why?

Balsam Hill 50 Woodside Plaza Redwood City, CA United States

Phone: 888-552-2572
Web: balsamhill.com
Category: products

Balsam Hill No Product Support Redwood City CA

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I purchased a rather pricey 9' artifical tree with lighting from this company about six years ago.

The lights are controlled by a remote control on which you can select White/Colored/All Lights. One of the function switches is bad, so I logged on to their website today to request information on where to buy a replacement. I was told that remote control no longer exists.

This company has pretty products but won't support them once you are out of warranty. Beware when considering one of these expensive artifical trees!!!

This report was posted on Ripoff Report on 12/06/2020 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/balsam-hill/redwood-city-ca-no-product-1502635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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