Complaint Review: Bank Of America, Citibank, JPMorgan, Wachovia - Internet
- Bank Of America, Citibank, JPMorgan, Wachovia Internet United States of America
- Phone:
- Web: www.wachovia.com
- Category: Banks
Bank Of America - Citibank - JPMorgan - Wachovia A Wells Fargo Company TAKES MONEY WITHOUT AUTHORIZATION! WHAT MAKES THEM DIFFERENT FROM SCAM ARTISTS? Internet
*UPDATE Employee: Some input...
*Consumer Comment: ***URGENT NATIONWIDE TOYOTA SAFETY ALERT!!! Make sure to read the latest article, which can be 'Googled', entitled- FOUR DEAD AFTER CAR PLUNGES INTO SOUTHLAKE POND, and....
*Consumer Comment: *WACHOVIA & WELLS FARGO obviously want some of their employees to DIE,....
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In the last couple of months I have been seeing fees assess to my husband and I accounts. In October of 2009 I canceled an automatic transfer setup for the 25th of every month from my husband account to mine in the amount of $225.00. When November approaches, I noticed that my "mortgage" had not been paid and wanted to know why.
So, I signed online and noticed that my "mortgage" was rejected and a $35.00 NSF fee was assess as a result of them tranfering the $225.00 from my husband account to my student account. I tried to spoke with five different customer service representatives and had one to make sure that the automatic transfrer was Canceled and that lead nowhere. Then I finally was transferred to a supervisor in which she ended up puting me on hold and hanging up on me when I asked why my funds were tranfered without my permission.
At that point, I was furious and was still unable to speak with anyone in regards to this matter. December then rolls around and the same exact thing happens. I am charge this time two NSF fees in the total amount of $70.00 on top of my mortgage being rejected twice. I called in and spoke with again five different customer representatives and it lead nowhere. Finally, on December 28th 2009, I was checking my account to see if my mortgage had been paid and it hadnt.
In fact not only had it not been paid "again", my money in the amount of $225.00 was transferred AGAIN without my permission. This was the same transferr that I canceled in October, November, and now December. Why does this keep happening? Then I called in to speak with a supervisor and the rep tells me that "The supervisors dont want to speak to you unless they feel as though its important". Which is basically what she said.
In which I can believe because trying to speak with supervisors at Wachovia Bank is very hard. It has always been that way...I have never had any problems with any other bank accounts that I have such as ING Direct, Chevy Chase, Suntrust, or even my NAVY FEDERAL Credit Union account. I just thought it was convenient to use a bank that my husband had been with for a while; which made it easier to put money into his account and tranferr funds from one to another without the two day process and fees being put into place trying to move money to a non-wachovia account "as they call it"...
This bank and everyone that works for them should be viewed as trained "Scam Artists" because things are constantly happening with my husband and I accounts and nobody and I do mean Nobody is ever able to answer that question not even the supervisors WHY?
This report was posted on Ripoff Report on 12/28/2009 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america-citibank-jpmorgan-wachovia/internet/bank-of-america-citibank-jpmorgan-wachovia-a-wells-fargo-company-takes-money-witho-546285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Some input...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Sunday, January 03, 2010
First of all I'm sorry to hear that this is happening to you. I'd like to see if I can help.
Is your name on the account the money is being transferred from? You refer to this account as your husband's account. If your name is not on the account then your request to stop the transfer can not be acted on. If only your husband's name is on the account, please have him call 1-88-922-4684 and request the transfer be stopped.
Another possibility is that the transfer may be something set up by you or your husband with the online banking. If so, have your husband sign in, look at the transfer funds tab and delete/stop the transfer to your account if it's visible.
Last suggestion would be to go into your local branch where they would be able to confirm how this transfer is occurring and help you to stop the transfer from happening. I hope this helps eliminate this problem for you.
#2 Consumer Comment
***URGENT NATIONWIDE TOYOTA SAFETY ALERT!!! Make sure to read the latest article, which can be 'Googled', entitled- FOUR DEAD AFTER CAR PLUNGES INTO SOUTHLAKE POND, and....
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Tuesday, December 29, 2009
read it now!!!
#1 Consumer Comment
*WACHOVIA & WELLS FARGO obviously want some of their employees to DIE,....
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Monday, December 28, 2009
wouldn't you agree?
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