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Report: #580963

Complaint Review: Barbarian Basketball Systems - Internet

  • Submitted:
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  • Reported By: School District — Houston Texas United States of America
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  • Barbarian Basketball Systems 3340 Applecross Lane Internet United States of America

Barbarian Basketball Systems Brian Kilpatrick Cumming Georgia Barbarian Basketball Systems is a RIPOFF!! Internet

*Consumer Comment: what goal is better?

*REBUTTAL Owner of company: Barbarian Basketball Systems has an impeccable reputation.

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We ordered basketball equipment from Barbarian Basketball Systems.  Upon receipt of these products, we immediately wanted to send them back.  The coaches re3fused to have these installed due to poor quality.

We contacted Brian Kilpatrick, who we discovered is the only person that works there, and asked for a full refund.  Kilpatrick said he couldn't refund the money because of the freight costs involved. We thought that was a very poor excuse.  Our district decided we would pay for the return freight costs and eat the money for that. 

When we were ready to ship these back, Kilpatrick said he would refuse the basketball goals when they arrived and he would not refund the money no matter what.

The District has since purchased replacements that were much higher quality. 

Brian Kilpatrick works from his house and has several web sites hawking his inferior products.  He sells stuff under the name www.basketballgoals.com, argententerprisesinc.com, www.barbarianbasketballsystems.com, and even some for ping pong tables.

This report was posted on Ripoff Report on 03/14/2010 09:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/barbarian-basketball-systems/internet/barbarian-basketball-systems-brian-kilpatrick-cumming-georgia-barbarian-basketball-systems-580963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

what goal is better?

AUTHOR: lowell - (United States of America)

POSTED: Sunday, May 30, 2010

what goal did you find that was better? i am determined not to buy anything made in china.

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#1 REBUTTAL Owner of company

Barbarian Basketball Systems has an impeccable reputation.

AUTHOR: Silversurfer - (United States of America)

POSTED: Wednesday, March 17, 2010


Please note that the report filed is completely fabricated.  It was filed by a competitor in an effort to discredit our company.



Barbarian Basketball Systems has never sold or had an order for basketball goals from any school district in Houston TX.



In the history of our company we have NEVER had a request for a return of any product.



Our return policy is clearly stated on our Website.



Our number one priority is to have all of our customers 100% satisfied with our company and the products that we manufacture in our factory in Indianapolis Indiana.



If you have any questions about our products or our company please do not hesitate to email us at sales@barbarianbasketballsystems.com.



Sincerely,



Bryan Kilpatrick

President & CEO

Barbarian Basketball Systems Inc.



Simply the BEST basketball goals made!
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