Twelve-year-old Keshiya Nash has dreams of becoming a model.

Last November, her mother, Kanetra, received a call from Barbizon Modeling School, telling her Keshiya had been chosen to audition.

When she was selected for classes, Barbizon asked for money.

“I’m thinking to myself, ‘They didn’t tell me about there was going to be a fee at the beginning when I spoke to her on the phone,’” Kanetra Nash said.

Nash paid a $695 deposit on the spot for the classes, which cost a total of $2,500, so that her daughter would not lose her spot.

But before Keshiya Nash never attended the class because Barbizon rescheduled it.

“Nobody ever called me to let me know anything,” Nash said.

Barbizon later said the instructor was sick. Kanetra Nash said she asked for a refund in writing, but never got her money back.

“I don’t have money to throw away. Times are hard right now,” she said.

According to the Better Business Bureau, Barbizon has had 35 complaints filed against them. Two of them have been resolved, and the company has a D-minus rating.

Owner Domenic Camposeo declined to comment on the situation, but said Nash never delivered a written cancellation request to the Barbizon studios.

He then refunded her $695 and offered Keshiya Nash four months of free classes.