Complaint Review: Barclays - Barclaycards Miles & More - Wilmington Delaware
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- Author Confirmed
- Barclays - Barclaycards Miles & More Wilmington, Delaware U.S.A.
- Phone: 866-483-8458
- Web:
- Category: Credit Card Processing (ACH) Companies
Barclays Miles & More - Barclaycards Bait and Switch: Offering 30,000 miles for Premier Miles & More card - switching to 5,000 miles Wilmington Delaware
*Consumer Comment: Miles and More - Awesome!
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I received an offer for the Premier Miles & More World Master credit card with a total welcome bonus of 30,000 miles and free companion tickets from Barclays.
As an alternative they offered the Miles & More World Master credit card with a total welcome bonus of 22,500 miles (lower annual fee).
This sounded almost too good to be true and I called to apply. CSR read the entire conditions for the two cards and asked me "Which card do you want, the Premier Miles & More World Master Card or the Miles & More World Master card ?"
I told her "The Premier Miles and More World Master card".
A few days later I received a "Miles & More" credit card in the mail and was assuming that it was the card that I had applied for. After having used it a few times I was surprised that I received only 5,000 miles on my Miles & More account. I called Barclays and they explained to me "You were not approved for the Premier Miles & More World Master card, that's why we sent you the default credit card which is the Platinum Miles and More card"
CSR did not explain that they would automatically open a "default account" if I was not approved for the card that I had applied for. Since the conversation that I had with their CSR when applying for a credit card was recorded I will report them to the Comptroller of the Currency. I believe that these practices are fraudulent.
My credit was good enough to receive a credit line of $ 17,000 with Citi cards, I had to call them to reduce the credit line because they wanted to increase it another time. I have a total of 5 credit cards, one with unlimited credit by AMEX. Thats why I believe that Barclays never had any intentions to send me the card with a 30,000 miles welcome bonus.
This offer is just a marketing strategy that turns into their "default card" when people apply. What really bothers me is that I had to close this account when i found out that it was not what I had applied for and this lowers my credit score. I would never have applied for their "default card".
Steve
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 12/24/2008 06:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/barclays-barclaycards-miles-more/wilmington-delaware-19899/barclays-miles-more-barclaycards-bait-and-switch-offering-30000-miles-for-premier-404745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Miles and More - Awesome!
AUTHOR: Mark - ()
SUBMITTED: Thursday, November 14, 2013
I signed up for Miles and More MasterCard. In order to be approved, you need to have excellent credit. If you have less than excellent credit, you may get a card that requires less than excellent credit, but also has less benefits.
I was instantly approved online, and after receiving my approval email a few minutes after the online approval, I called Barclay Bank and asked them to expedite delivery. They send me my card via FedEx Priority Saturday delivery and waived the associated fees.
The card I received was exactly as advertised. I received 20,000 miles after I used the card the first time, and then I received 30,000 more miles after I spent $5,000 within the first 90 days. I also received a companion ticket to use.
Everything I got was exactly as advertised, and I have already used the 50k miles to travel to Europe.
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