Beware of Bare! Non-payment issues Virginia

This isn't true either, She never called back after the call was dropped. Alll calls show on my caller ID. No messages were left and no emails received. If I knew she was calling I would have called back. I wanted to be paid.

She told me this check was being sent by Priority Mail and the poster states it left their office on 11/17./14 but it has nor been recived by any method as of today.

I told you to check with legal befero posting anything else. I sugeest you take that advise.

We would like to highlight some of our previous statements and only elaborate briefly where needed:

This evaluator has been paid for her efforts properly per her independent contractor agreement.

After the dropped phone call, our office tried 2 separate times to contact her and received no answer and no return phone call.

We here at Bare regret this evaluator is unsatisfied with the reconcilation we have offered and again wish her the best in her future endeavors. In the interest of time and productivity, we will no longer be responding to comments about this matter within this forum.  Our evaluators are always free to contact us directly at the corporate office with any questions or concerns and we are happy to assist in any way we can. 

Thank You.

Bare International Senior Management Team

Please ask Kimberley if I wasn't, in fact, mid sentence when the call was dropped. The fact that she told you I hung up on her only further proves my point about the employees of Bare, Perhaps she had a CYA conference with kgriffin (who SHOULD BE TERMINATED for lying and not answering emails).

Your posting of the emails sent to me didn't help your case at all, they just show how screwed up that department is.

You're not going above and beyond by forgoing the $30 extortion fee because it's ILLEGAL.

Are you in another country Corey? Perhaps you an unaware of how long it takes to process a complaint through the Department of Labor. And it's on a State level, not a Federal level. You don't need to monitor it, they'll definitely contact you. A copy of the guidelines was submitted along with the complaint so it won't do you any good to try to change them or your story now.

You've also further indicated retaliation  for my posting here on this forum. It's against policy to list my private information here and I have asked to have that information removed. You cannot use this forum to harass, retaliate or slander the people who have a right to complain and warn others of non-payment and other negative issues that your company brought upon itself.

I suggest you confer with Legal before you post anything else. Love us or hate us, the laws of the USA apply to you.

The fact remains that I was never paid for any of my shops. I was told a check would be Priority mailed by Kimberely and it was not. I didn't terminate the call with Kimberely; she called my cell phone and the call was dropped. There isn't any reason that I would hang up on her as I wanted to be paid.

Kgriffin NEVER RESPONDED TO ANY OF MY EMAILS. She is flat out lying. Explain to me why the shop date wasn't changed if she responded. Ask her to show you the emails. They don't exist.

My date of birth was listed incorrectly on  my profile as I corrected it, I looked at my profile to check the address to make sure the check was coming to the right address. Did you mention the other updates I made or just that one? They;re probably something still incorrect there but I put the info in, not them. There isn't anything fradulent about that.

Th Department of Labor will review the other issues and make a determination.

It was entirely inappropraite for my name to be listed here.

Your further attempts to slander me only reflect badly on BARE iNTERNATIONAL.

In response to Ms. Karen Raus and her complaint,

We processed a check for Ms. Raus in the amount of $140.00 on October 10^th during our regular payment cycle; the checks in this cycle left our office on October 15^th. The checks then traveled to a sorting center where they can spend up to two days before entering the USPS. According to the USPS, delivery should take 7-10 business days.

Tabitha received an email from Ms. Karen Raus on November 3^rd at 3:53 PM inquiring about payment she had not received. Tabitha replied to Ms. Raus’ email on November 4^th at 12:45 PM.

The following is the email response Ms. Raus was sent on November 4^th.

Karen,

I do see that we processed and mailed you a check in the amount of $70 around October 15^th. I am sorry to hear that you have not yet received that payment. Your check has not been returned to our office via the USPS. The check number is 4357. The export number associated with this payment is 2333. If you have not yet received your check and you believe it is due to incomplete delivery via the USPS, we have two courses of action that we are at liberty to take per office policy. Option one is to place a stop payment on the check. In order to explore this option you would need to pay the $30 fee that the bank charges to stop payment. Option two is to request a reissue. We are at liberty to reissue your payment when the payment is no longer valid according to our bank’s policy; this time frame is 6 months. When the 6 month time frame has expired, and the check is no longer considered “live” we can reissue a new check in the same amount. Please let me know which option you prefer to explore in the event that the check has not been delivered to you via USPS in a satisfactory time frame. Please consider electronic bank transfer payments for future pay cycles, paying in that manner take away the uncertainty that can come with mailing a physical check. I am more than happy to assist you in setting up electronic transfer payment if you are interested.

Per Tabitha’s email above, we do offer Electronic Transfer Payments for our US shoppers as an alternative to printed checks sent through the mail. This offer was made clear to the shopper via email on November 4^th. Tabitha originally did make an error in stating the check was processed for $70.00 this error was corrected and apologized for in a follow up email.  The option of a 6 month reissue hold or $30 fee to stop payment is company policy, the $30 fee is a standard stop payment fee charged by most banks.

We process payments on or around the 15^th of each month. We are currently in a payment processing cycle, the “jobs” that Ms. Raus is speaking of being due for payment are scheduled to be paid during this payment cycle and are not tardy in anyway. Kimberly followed up in a phone call and offered Ms. Raus the option of having her forthcoming check sent to her via priority mail in an attempt to go above and beyond and ensuring that the next check Ms. Raus receives comes as quickly as possible via the USPS. During the phone conversation in which Kimberly proffered this suggestion to Ms. Raus, Ms. Raus terminated the phone call before Kimberly was able to confirm Ms. Raus’ desire to receive her forthcoming check in this manner. Therefore, we have sent Ms. Raus’ check for the month of November along with all other processed checks via USPS. These checks left our office on Monday the 17^th of November.

We have a 24 hour response policy here at Bare. We have heard and respect Ms. Raus’ response regarding the communication scenario with “kgriffin”. This project manager assures us that she did communicate appropriately with Ms. Raus regarding this scenario.  We offer our most sincere apologies that Ms. Raus feels she was not responded to in kind. Response time frames and quality of communications are a core value here at Bare and are heavily emphasized in the training of all employees.

Shop guidelines are posted within the job board for each shop, Ms. Raus did not adhere to the guidelines in regards to the first shop in question. Ms. Raus was not able to perform the first shop in question because the location was closed. Additionally, Ms. Raus did not submit proof of shop attempt. When a location is unexpectedly closed during an attempt to perform a shop, we require that our shoppers take a time stamped photo of the location showing a “closed” sign or other evidence that the location was closed. Ms. Raus was not considered eligible to be rescheduled for this shop due to her inability to provide aforementioned proof of shop attempt.

In regards to the second shop Ms. Raus mentions: On November 10^th Ms. Raus submitted an image of a Passport within a report in our system after performing the shop in question. For this scenario, a valid photo ID was required for the shopper and the shopper’s guest. The photo ID’s were a vital part of this shop’s guidelines.  This image was submitted in an area titled “upload your guest’s PHOTO ID here:” The image submitted is not a valid document and is instead a passport image that can be found via a simple Google image search.

Within the guidelines of the above mentioned second shop, it is clearly stated “One person, either the evaluator or the evaluator’s guest must be between the ages of 21 to 29.” The guidelines were not followed as the evaluator’s guest provided no valid identification and the evaluator herself over the age of 29 according to her birthdate on file.

 Ms. Raus also changed her date of birth within our system on November 11^th, many of the opportunities we offer are demographic in nature and require that the independent contractor be of a certain age; so it is imperative that our shoppers are providing valid dates of birth.

We cannot excuse the use of invalid government ID’s and false dates of birth. These actions are in violation of our code of ethics. Furthermore Ms. Raus also violated our independent contractor code by revealing proprietary information when filing this complaint.

In situations such as this when such compelling evidence is present we reserve the right to cease engagement with any party at our discretion.

Ms. Raus was notified of our actions in deactivating her account as the deactivation was accompanied by a notification email sent to her address.

We are very appreciative of our shoppers and all of the efforts they make for us here at Bare. We work diligently to ensure that our shoppers are reimbursed for these efforts when guidelines are followed and reports are filed in the appropriate manner.

Unfortunately, there are cases in which guidelines are not followed and reports are not filed in the appropriate manner and in those cases the rules are quite clear as to payment procedures.

At this juncture Ms. Raus’ check from the month of October is still showing as not yet cashed at a bank; we have committed to reissuing Ms. Raus the check that she states she is unable to locate from the month of October and will be paying the $30 stop payment fee ourselves in a gesture of going above and beyond in reimbursing her for previous efforts made with us here at Bare.

We will no longer be collaborating with Ms. Raus as an independent contractor however, as a result of the previously mentioned violations on her part.

We have contacted the Federal Department of Labor and found that they show no complaints filed by Ms. Raus against us. We will continue to monitor this situation.

We wish Ms. Raus all the best in her future endeavors and apologize for any frustrations she has felt in her experience with us here at Bare.