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Report: #1220653

Complaint Review: Basil Resale Delaware - kenmore New York

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  • Reported By: Kat — Getzville New York USA
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  • Basil Resale Delaware 2677 Delaware Ave kenmore, New York USA

Basil Resale Delaware Screwed me out of my deposit! kenmore New York

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On 4/2/15, I put a deposit on a car.  The following day i changed my mind and called the salesman.  He wasn't in but the receptionist stated he checks his messages frequently so i left a message for him cancelling the car.  Just before I left the message the financing company called and left me a message.  They needed to confirm information.  I didn't call back because I had just cancelled the car. 4/ 4/15 the salesman calls me to confirm i'm taking ownership of the car on Monday, pretending like he never received my message, I reminded him I  cancelled the car and asked how i go about getting my deposit back.  He said i wasn't intitled to it because i was already approved for financing.  How could i be if i never confirmed info with the company?!  Then he said it was up to his manager if i get my deposit back.  4/6/15 the manager of the dealership called and spoke rather rudely to my husband and told him we arent getting our deposit back because they missed out on a sale.  He claimed two people came in offering cash for the same vehicle.  Yeah right!  It's been sitting on the lot since Aug and now all of a sudden there's all this interest on it!  Besides, why didnt they take their names and numbers in case the deal fell through!  I never received funding and never signed a purchase order, I want my money back!

This report was posted on Ripoff Report on 04/06/2015 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/basil-resale-delaware/kenmore-new-york-14216/basil-resale-delaware-screwed-me-out-of-my-deposit-kenmore-new-york-1220653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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