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Report: #1348053

Complaint Review: BBM*Skingleam,CA - Toronto Ontario

  • Submitted:
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  • Reported By: Monica — Bakersfield California USA
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  • BBM*Skingleam,CA Toronto, Ontario USA

BBM*Skingleam,CA Eye Opulentcs@skinopulent.comBeauty Eye Line,NY Company charged over $180.00 when i only authorized for free samples. Toronto Ontario

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This company charged my account over $180.00 for two products I only authorized the trial shipping.  I ordered the products on Dec. 23, 2016 and five days after the 14 day the company said I had to cancel on Jan. 13, 2017.  I call the number  listed on my bank statement i was informed then that I should have read their terms and conditions of the sale. I went back to the order page and found a 90 day money back guarantee only.  Just like it was when I ordered.  It was only going to the web address, cs@skinopulent .com that was listed on products, that I found the 14 day trial terms and conditions in all  wthis legal jargon that was different from the order one. I was however able to cancel the monthly subscription i didn't know I had, from the phone number listed again on my bank statement.  They would not give me a refund of the whole amounts because I was over the 14 days, they did I think they said would refund 35% of purchase price.

This is an outregeous practice that gets a lot of people.  Something needs to be done to stop the hidden words that causes the ripoff of people and there should be a way to keep our money that was not authorized via hidden words.

Thank You

This report was posted on Ripoff Report on 01/06/2017 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbmskingleamca/toronto-ontario-m2r-1x0/bbmskingleamca-eye-opulentcsskinopulentcombeauty-eye-lineny-company-charged-over-18-1348053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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